Sales Coordinator
RESPONSIBILITIES
- Schedules and prioritizes workload to meet deadlines of all managers.
- Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.
- Maintains account files and ensures that all information is included in file for turnover to Convention Services.
- Checks own mailbox in the morning and afternoon.
- Answers calls to sales office by third ring.
- Ensures that all managers receive messages in a timely manner.
- Enters group information (sites, resumes) in Outlook.
- Assists unassigned managers as needed.
- Updates bulletin boards on assigned months.
- Gathers materials and mails packages to clients as necessary.
- Takes detailed inquiry leads and submits to appropriate manager.
- Inputs amenities into Alice for VIP clients and processes paperwork (amenity card, receipt signature from Room Service.)
- Processes outgoing mail.
- Participates in schedule rotation for late coverage on days the office closes early.
- Serves as the property Flip lead champion.
- Works in conjunction with Corporate Sales Automation and Complex Market Research Coordinator to maintain Delphi FOC data.
- Works in conjunction with Centralized Group Rooms Coordinator to ensure all group turnovers have been built into Opera.
- Services all rooms only wedding blocks.
- Provides weekly updates to all brides arriving within 90 days.
- Executes sales driven projects assigned by DOSM and ADOS.
QUALIFICATIONS:
- Must be able to work alone as well as work well with others.
- Must have good oral and written communication skills.
- Must be extremely computer savvy (Microsoft Word, PowerPoint, Outlook, Express, Excel).
- Previous knowledge of Delphi and Opera preferred.
- Must have good organizational skills and be able to work on multiple projects at the same time.
- Must present a neat and professional appearance.