Receptionist and Office Support

Position Purpose:

Perform reception, facility, mail/shipping and other various office support, and clerical duties.

Education/Experience Requirements:

• High School Diploma. College coursework or degree a plus.
• Two years’ general office experience with emphasis on reception, multi-line phone system, mailing/shipping, scanning, copying, filing, and clerical support duties.

Knowledge and Skill Requirements:

• Demonstrate a professional telephone voice and etiquette
• Working knowledge of MS Office (Word, Excel, Outlook)
• High level of accuracy and attention to detail
• Excellent verbal and written communication skills
• Ability to respect and hold confidential information
• Effectively work as a team member and independently as required
• Professional, dependable, cooperative, flexible

Responsibilities:

• Reception:
• Perform receptionist duties during primary receptionist’s daily breaks and work absences.
• Act as primarily receptionist when there is turnover in the receptionist position.
• Maintain current working knowledge of, and ability to execute, all receptionist duties and procedures, including transfer of phones to other offices and end-of-day processes.
• Facilities:
• Manage facility maintenance requests.
• Manage facility upkeep, including inspection and reporting of building issues, ordering, and stocking of building areas
• Office Support:
• Ensure outgoing mail & shipping is properly processed on a timely basis.
• Vendor Interfaces:
  • Manage and maintain relationships with various outside vendors
  • Assist with researching and ordering corporate products as needed.
  • Maintain appropriate logs and records of vendor contact information. 
• Senior Officer Assistance:
  • Serve as back-up to the Executive Assistant to the Chairman, as requested.
• Other: Any other duties requested by other departments must be discussed with supervisor before accepting the assignment.
  • Assist with set up for client and FANUM events.
  • Assist various departments with copying, scanning, distribution of materials and other administration needs.
  • Assist with AMG mass mailings
  • Assist with office filing projects and file security, including creating labels, file folders and binders, and audits.
  • Other duties as assigned