2025 PAID Client Services Intern / Associate Account Coordinator – Pharmaceutical (Healthcare / Medical) Marketing Agency

Please do not apply if you have not yet graduated.

Heller is the agency with HEART. We are a pharmaceutical and medical device marketing agency employing virtually across the US. We are a fully remote company in search of the brightest minds interested in marketing! 

As a Client Services Intern / Associate Account Coordinator, we will have you jump right in, assisting with day-to-day account workloads including Veeva uploads, assisting on creative reviews for event promotional pieces such as digital flyers, eBlasts, social media posts, and landing pages. This internship will also include working with senior client services teams on product launch asset development such as detail aids and patient brochures. You’ll assist in coordination of campaign and project activities, ensure proper routing through appropriate channels, have face to face time with clients and contractors, and learn more about the pharmaceutical advertising space, specifically regarding client services and so much more. Through interactions with the project team, interns will receive mentorship and support to help their success on the engagement. Throughout the 10 weeks we designate for this program you will be working on relevant projects, learning about the field, making industry connections, and developing both hard and soft skills needed for this position. Our hope is that after completing the 10-week internship you will want to join our team, full time, as an Account Coordinator!

Are you Excited Yet? 

Our ideal candidate is someone who isn't looking for the right solutions but who wants to explore all the solutions. If you consider yourself to have an upbeat creative energy, aspirations for client services or account management, a keen sense of organization and adaptability, and a drive to learn more about basic healthcare marketing then you could be Heller Material. 

At Heller Agency, our interns get the opportunity to work on real client projects, gain real-world knowledge and be mentored by some of the industry’s best. We work closely with a number of clients that span a broad range of specialties, including ophthalmology, dermatology, aesthetics, oncology, and more. Our goal is to help provide our interns with an immersive agency experience that will help them build a foundation as they get ready to enter their first advertising job, maybe even at Heller! Our expectation is for you to be an active member of our team. That means you will be asked to own projects, have a point-of-view, meet deadlines, and join in on all of the nitty-gritty of our day-to-day work.

Qualifications: 

• Entry Level or Recent graduate from a relevant undergraduate or portfolio school program 
• Ability to display knowledge, aptitude, and willingness to embrace new projects, including print, digital, event, etc.
• Self-starter who demonstrates initiative when exploring team/client needs, responding to requests, and learning marketing principles and pharma industry market dynamics
• Excellent time management skills and an ability to prioritize work
• Must have basic understanding and working relationship with Microsoft 360 Suite as well as experience in database, spreadsheet, word processing, and internet navigation software 
• Must possess excellent verbal and written communication skills to communicate with our internal team as well as clients and vendors
• Team player mentality and a positive attitude
• Ability to jump in and help however you’re needed
• Interested in Advertising/Marketing, Communication, Customer Service, and Love of Science is a plus as we are a niche Pharmaceutical Advertising Agency. 
• Must be available to work 40 hours per week for 10 weeks
• You must sign a confidentiality agreement and be able to pass a simple background check

Not required BUT, an added plus: 

• Appreciate wit, spirited banter, and camaraderie between like-minded souls.
• Sense of humor is a big plus
• Are excited about finding fresh solutions to age-old challenges.
• Is looking to grow and thrive in an environment where you work hard to play hard! 

For More Information About this Paid Internship, contact our People & Culture Department at careers@helleragency.com.

Heller prides ourselves on delivering extraordinary creative campaigns that the agency, the client, and the audience can all rally behind. In 2021 Heller was named in the Medical Marketing & Media (MM+M) 2021 Best Places to Work small agency category. We offer a competitive benefits package as well as an employee approach to culture, attitude, and accountability rooted in integrity and corporate transparency. Heller is founded on 3 main principles: Do great work; be great to work with; and put people first. Learn more about Heller at: http://www.helleragency.com. Good work is expected. Great work is rewarded. We all play a role in advancing this company forward, and each person’s path will be clearly defined based on their responsibilities, performance, capacity to grow and drive to learn. We invest and reward employees who consistently demonstrate a drive for company and personal growth.

Pay Transparency: The range above represents the low and high end of the base salary someone in this role may earn as an employee of Heller, Inc. in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

Heller is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and compensated fairly without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, marital status, military or protected veteran status, genetics, or any other characteristic protected by law. A pre-employment background check may be required as a condition of employment.