Business Systems Analyst

The City of Gresham is offering an exciting opportunity to join the Information Technology department to fill a full-time position as a Business Systems Analyst. The Business Systems Analyst collaborates with internal teams and stakeholders, to provide business process evaluation and improvement. The incumbent will have the opportunity to help the city implement and leverage the functionality of new and existing systems, like the City’s Enterprise Resource Planning System (ERP), learning management system, business intelligence, reporting and data visualizations. This position performs technical system analysis and project support to help align business objectives with the City’s strategic technology goals.

What you will get to do:

• Support technical systems and business objectives:
  • Analyze business processes to identify opportunities for efficiency. Make recommendations for improvements that can be accomplished through new technology or alternative uses of existing technology. Use fundamental technical troubleshooting abilities to optimize and enhance systems.
• Define project requirements:
  • Act as liaison between business stakeholders, customers/vendors/end users, and technical staff. Analyze and communicate stakeholder needs by translating business requirements into technical needs.
• Report and test:
  • Develop benchmarks, gather metrics, create and analyze reports. Contribute to quality assurance tests, strategies and plans.
• Maintain protocols and procedures:
  • Develop specifications, diagrams, flowcharts, technical reports and system protocols. Provide references for users by writing and maintaining user documentation and training materials.

Work schedule/environment:  

The current schedule for this position is hybrid. Employees work on-site/in the office for a minimum of two days per week. At this time, the City of Gresham is reviewing a return-to-office (RTO) policy which may increase on-site requirements with notice. The hiring manager for this position will have more current information at the time of all verbal/contingent offers.

Minimum Qualifications:

Any equivalent combination of education and experience which provides the applicant with the knowledge, skills, and abilities required to perform the job. A typical way to obtain knowledge and abilities would be:

• Bachelor's degree in computer science, management information systems, public administration, business administration or related field.
• One year of related, progressively responsible experience.

Any combination of qualifying education, training, and experience equivalent to 5-8 years will be considered.

Selection Process

To apply for this position, click 'Apply' at the top of the linked job posting.

Required application materials:

• Complete online application (Do not type 'see resume' in any fields or leave work experience fields blank in the application template.)
• Answers to supplemental questions

The City of Gresham offers a comprehensive and equitable base salary within the listed range based on your experience, skills, and education verified in your application. We encourage you to clearly describe how you meet the minimum and preferred qualifications and essential attributes in your application materials. Learn more about Oregon Equal Pay.

For more details and to apply, visit:  https://GreshamOregon.gov/jobs

If you have questions, please contact HRRecruiting@GreshamOregon.gov