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Student Wellness - Program Assistant - Westlawn

University of Iowa - Division of Student Life
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BASIC FUNCTION

Provides administrative support to the online interpersonal violence prevention programs, which are required of all incoming students. Performs all day-to-day functions of maintaining the online interpersonal violence prevention education and monitoring course correspondence. This is primarily an administrative role. 

JOB RESPONSIBILITIES

  • Communicate with over 5,000 students regarding course requirements and deadlines through mass mailings, and respond to individual questions via e-mail 
  • Maintain online course pages in ICON, including sending reminders and tracking grades in Microsoft Excel 
  • Collaborate with other instructors of the Success@Iowa course to improve course functionality and improve compliance rates; offer support to other instructors as needed
  • Utilize Microsoft Excel to manipulate data regularly 
  • Employ a variety of strategies to remind students of course requirements and the importance of sexual assault prevention education
  • Enforce course completion requirements for graduate students by placing academic holds 
  • As schedule allows, serve on the Anti-Violence Coalition (AVC) and the Campus Education sub-committee with campus and community partners working to prevent interpersonal violence on campus 
  • Co-present outcomes to campus partners 
  • Develop, monitor, and report outcomes related to these programs as requested by the campus partners
  • Stay informed on current literature and topics related to sexual misconduct prevention and education

REQUIRED QUALIFICATIONS

  • Excellent written communication 
  • Ability to communicate effectively and maintain positive interactions, including when responding to individuals expressing frustration 
  • Ability to prioritize tasks and to be self-directed 
  • Strong analytical and problem-solving skills 
  • Comfort applying conditional formatting and manipulating data in Microsoft Excel 
  • Ability to follow oral and written instructions accurately 
  • Dependable, organized and detail-oriented 
  • Skilled in interpersonal relationships and maintaining effective working relations with others
  • Incoming Junior, Senior, or Graduate level standing at the University of Iowa 

DESIRABLE QUALIFICATIONS

  • Customer service experience via e-mail 
  • Familiarity with FERPA, HIPAA, or confidentiality practices

WORK HOURS

  • Average of 10 hours per week, primarily during the academic year (limited hours over breaks). Flexible schedule, but hours will need to be between 8am-5pm Monday-Friday. Working a minimum of one hour each business day is preferred. May occasionally work other evenings depending on programming needs.
  • Ideal start date for the position will be late July or early August 2025

LOCATION

  • Student Wellness – Westlawn


TO APPLY

  • Submit application on DSL Application Portal: https://apps.studentlife.uiowa.edu/seo

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