Employee Engagement Intern

Overview

Join and support our Employee Engagement team for a 10-week internship, beginning June 2 – early August. Our internship experience provides a dynamic opportunity to make an impact, pursue a variety of professional development opportunities, explore key learnings, network with leaders and peers, and collaborate cross-functionally with other areas of the organization.

**It is anticipated that the internship program this year will be primarily Remote/Work from Home. However, we hope to be able to have some opportunities for in-office and in-person activities as well.  As such, candidates within commuting distance of ServiceLink's corporate headquarters in Moon Twp., PA may be given preference.

A DAY IN THE LIFE

In this role, you will…

The ideal candidate has a passion for working with others to help bring our employee experience to life and assist in advancing companywide initiatives that foster a positive and inclusive culture.  Reporting directly to the Employee Experience & Inclusion Director, this role will focus on supporting core programs, events, and play an important role in conducting research on employee experience best practices.

WHO YOU ARE

You possess …

• Currently pursuing a Bachelor’s or Graduate degree in Human Resources, Psychology, Communications, Business, or other related degree
• Demonstrates a strong focus or contributions within an academic, campus, community, or related setting/pursuit.
• Considerations or applicable experience may include prior internship or work-study roles, GPA of 3.0 or above, community volunteer, board or committee membership, extra-curricular achievements, or other experience in culture or engagement-related projects.

Responsibilities

• Gain a solid understanding of Employee Engagement activities, programs and systems to support core projects, processes, and strategic goals.
• Independently gather information, research best practices to support recommendations and a gap analysis/assessment aligned with companywide employee engagement strategy; Support the development of innovative approaches to grow visibility and attendance for Employee Engagement activities and events
• Support event planning projects and logistics for upcoming Employee Engagement activities (in the office and virtually, as needed); Assist in planning employee experience strategies, activities, events, and inclusion-related objectives
• Communicate effectively and provide project updates such as preparing research outcomes, recommendations, presentations or proposals
• Engage in problem solving discussions with the team and contribute new ideas, innovations, or perspective
• Manage to deadlines; ensure documents are produced on time
• Collaborate with other departments or with subject matter experts as needed
• Engage with employees and exercise strong communication, emotional intelligence, and team work
• Communicate daily with our team, stakeholders, and peers using Microsoft Teams features including video meetings
• All other duties as assigned

Qualifications

• Undergraduate Junior, Senior or Graduate Student; Currently pursuing a degree in Human Resources, Psychology, Communications, Business, or other related degree
• Demonstrates a strong focus or contributions within an academic, campus, community, or related setting/pursuit.
• Considerations or applicable experience may include prior internship or work-study roles, GPA of 3.0 or above, community volunteer, board or committee membership, extra-curricular achievements, or other experience in culture or engagement-related projects.
• Proficient in Microsoft Outlook, Excel, PowerPoint; Some experience with SharePoint is a plus
• Prioritize and manage multiple and competing projects to meet deadlines; Demonstrates ownership and accountability to drive and support outcomes
• Eager to learn, demonstrates curiosity, and comfortable asking questions to explore new ideas and gain a deeper understanding.
• Clear and concise verbal, phone and video communication skills; Strong listening and writing ability
• High level of detail, accuracy; multi-tasking and organizational skills; Problem solving, analytical, professional and interpersonal skills
• Ability to work collaboratively with diverse members of the organization at all levels from team member to senior management
• Ability to maintain the strictest level of confidentiality with sensitive information
• Ability to work in a fast-paced work environment and exercise patience in problem-solving/troubleshooting
• Ability to work independently and efficiently from home with remote supervision from direct management.
• Ability and willingness to travel to local office if necessary

WHO WE ARE

About us …

ServiceLink is a mortgage services company headquartered in Pittsburgh, PA that helps clients in the lending industry and beyond achieve their strategic goals, realize greater efficiencies and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to upholding the highest standards of quality, compliance and service.

ServiceLink, as well as its affiliates and subsidiaries, is an Equal Opportunity employer. The Company recruits and hires individuals based on demonstrated abilities, achievements and experience. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, physical or mental disability, protected veteran status, national origin or ancestry, marital status, pregnancy, citizenship status, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

ServiceLink is committed to ensuring that our online application process supports our commitment to equal employment opportunity for all U.S. job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, and need to request a reasonable accommodation, please send an email to workwithus@svclnk.com with “Accommodation Request” in the subject line. Accommodation Requests are evaluated on a case-by-case basis.

ServiceLink offers a number of benefits to its employees, including health, vision, dental and life insurance; 401(k) plans; Employee Stock Purchase Plan; and paid vacation and sick time.

Salary range information is available upon request for applicants residing in cities, counties or states requiring such disclosure.