Office Assistant 2

The Department of Commerce, Community, and Economic Development, Division of Insurance, is recruiting for an Office Assistant 2 located in Juneau!

What you will be doing
Under the general direction of the Administrative Officer 1 the incumbent independently performs a variety of administrative tasks in support of the Division of Insurance, Juneau office. Responsibilities include ensuring adequate phone/walk-in reception for main reception desk in Juneau, provide guidance to the Office Assistant 1 position, complete small procurement requests, assist staff with personnel issues and paperwork as needed, arrange travel for staff members in Anchorage and Juneau, input payroll for staff members in Anchorage and Juneau, prepare and mail Service of Process (SOP) requests within strict regulatory guidelines, manage Public Records Requests, provide primary administrative support to Juneau staff and complete special projects as needed.

Our organization, mission and culture:   
The mission statement for the Division of Insurance is to regulate the insurance industry to protect Alaskan consumers. The Division of Insurance is a small division that consists of 48 positions split between Anchorage and Juneau with the Director based in Anchorage and the Deputy Director based in Juneau. Within the Division, the administrative section fosters an environment for learning and growth. We encourage critical thinking and value hard work, dependability, team work, and accountability.

The benefits of joining our team:  
The Division of Insurance consist of highly motivated individuals, that believe in the the power and importance of teamwork. We strive to make everyone feel welcomed and appreciated. We are a division that celebrates note-worthy events as a team. The division's administrative section fosters an environment where hard work and determination are noticed and appreciated. The Division encourages advancement within the Division, Department, and State of Alaska.  

The working environment you can expect:   
This position is on the 9th floor of the State Office Building in downtown Juneau, Alaska. The 9th floor also houses other divisions within the Department of Commerce, Community, and Economic Development. The office consist of floor to ceiling windows that allows natural light to flow in the building. From the 9th floor we can view of the Governor's mansion and Juneau's beautiful mountain ranges. 

Who we are looking for: 
 

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Clerical: Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms.  
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work. 
• Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.