Corporate Training Intern

Are you highly motivated and looking to use your creative ideas in an internship? ServiceLink, one of the top providers in the mortgage services industry, has an exciting opportunity as a Corporate Training Intern! This experience will allow the intern to develop the skills necessary for job placement and advancement in the mortgage and financial services industries. The intern will assist with coordinating aspects and evaluating effectiveness of training projects. The intern will be provided with a foundation of technical and leadership skills and cross-functional opportunities, which will reinforce and expand classroom learning while preparing them for postgraduate employment. If you are ready for rewarding opportunities to grow and develop as a professional, we strongly encourage you to apply today and become part of something big!

**It is anticipated that the internship program this year will be primarily Remote/Work from Home.  However, we hope to be able to have some opportunities for in-person activities as well.  As such, candidates within commuting distance of Troy, MI may be given preference.

A DAY IN THE LIFE

In this role, you will…

• Provide support to Director of Training and Corporate Training team.
• Utilize analytical thinking and problem-solving skills for evaluation and implementation of training processes.
• Identify training needs and develop applicable training programs.
• Benefit from a variety of professional development opportunities that will allow for networking and learning about the company.

WHO YOU ARE

You possess …

• Undergraduate Junior or Graduate Student; Instructional Design or Adult Learning Theory related majors preferred.
• The art of storytelling. You have the ability to transform content into a format that others can visually understand.
• Entrepreneurial thinking. You know how to identify opportunities and discover ways to capitalize on them. You bring fresh and creative ideas to a business need.
• Creative problem solving. You address challenges in an imaginative and innovative manner. You redefine problems with a solution and take action.
• You are flexible and can adapt effectively to change. You can easily switch between priorities.
• You are open and accepting of feedback and suggestions.
• A high level of detail. You value accuracy and organizational skills.
• The ability to work independently. You are able to work with minimal supervision and are able to take a project and run with it.

Responsibilities

• Collect and analyze data on training effectiveness to identify areas for improvement.
• Assist with development of a professional certification training program.
• Create a content review workflow process and implement with stakeholders.
• Gain an understanding of adult learning theory and how it applies to Corporate Training
• Provide support to Director of Training and Corporate Training team.

Qualifications

• Undergraduate Junior or Graduate Student; Instructional Design or Adult Learning Theory related majors preferred.
• Must be detail oriented.
• Must possess problem solving, analytical, and interpersonal skills.
• Excellent written and verbal communication skills
• Strong project management skills
• Working knowledge of Microsoft Office Suite
• Ability to work in a fast-paced environment.
• Ability to work independently with minimal supervision as well as with a team.

WHO WE ARE

About us …

ServiceLink is a mortgage services company headquartered in Pittsburgh, PA that helps clients in the lending industry and beyond achieve their strategic goals, realize greater efficiencies and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to upholding the highest standards of quality, compliance and service.

ServiceLink, as well as its affiliates and subsidiaries, is an Equal Opportunity employer. The Company recruits and hires individuals based on demonstrated abilities, achievements and experience. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, physical or mental disability, protected veteran status, national origin or ancestry, marital status, pregnancy, citizenship status, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

ServiceLink is committed to ensuring that our online application process supports our commitment to equal employment opportunity for all U.S. job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, and need to request a reasonable accommodation, please send an email to workwithus@svclnk.com with “Accommodation Request” in the subject line. Accommodation Requests are evaluated on a case-by-case basis.

ServiceLink offers a number of benefits to its employees, including health, vision, dental and life insurance; 401(k) plans; Employee Stock Purchase Plan; and paid vacation and sick time.

Salary range information is available upon request for applicants residing in cities, counties or states requiring such disclosure.