Quality Control Tester & Document Developer

If you want to make a positive impact in the lives of Oklahomans, join us at the Center for Public Management (CPM) because that is what we do daily. CPM is a department within the College of Continuing Education at the University of Oklahoma. We provide public sector agencies, staff, service providers, clients and community partners training, research and consultant support for professional and programmatic development. We deliver cost-effective, customer-oriented solutions that are tailored to meet unique needs and situations.

The Analyst test computer enhancements to the OKDHS OSIS computer system, as well as develop and test documents using the Adobe Live Cycle (ALC) product. These enhancements derive from changes and modifications to the system based upon mandated state/federal legislation, requests from CSS staff, and ongoing maintenance.

• Recommends, implements, and monitors preventative and corrective actions to ensure that quality assurance standards are achieved.
• Compiles and analyzes statistical data.
• Ensures ongoing compliance with quality and industry regulatory requirements.
• Monitors production and quality of customer transactions.
• Performs quality analysis of and recommends improvements to delivery of services.
• Performs various duties as needed to successfully fulfill the function of the position.

This position may be eligible for remote or hybrid work.

This position requires a background check that involves a national search and fingerprint search to be eligible for employment. Results of the completed background check will be provided to the funding sponsor for their records.