Leasing Consultant

About the Role:

We are seeking a dynamic and customer-focused Leasing Consultant to join our team. As the first point of contact for prospective residents, you will play a crucial role in showcasing our community, assisting with leasing inquiries, and ensuring a seamless move-in experience. If you have a passion for sales, exceptional people skills, and a knack for creating positive living experiences, this is the perfect opportunity for you!

Key Responsibilities:

• Greet and engage prospective residents, providing tours of available units and community amenities.
• Respond to leasing inquiries via phone, email, and in-person interactions.
• Educate prospects on pricing, lease terms, policies, and available floor plans.
• Assist applicants through the leasing process, including application completion, screening, and lease signing.
• Build and maintain positive relationships with current residents to ensure retention and satisfaction.
• Address and resolve resident concerns in a professional and timely manner.
• Maintain an organized and up-to-date leasing database, tracking inquiries, applications, and renewals.
• Collaborate with the property management team to achieve occupancy goals.
• Conduct market research to stay informed on competitor pricing, promotions, and trends.
• Assist in coordinating resident events, marketing campaigns, and social media outreach.

Seasonality Expectations

Note: This is a seasonal position running from May to September. Ideal for students or individuals seeking summer work in a fast-paced, people-focused environment.

Physical Requirements:
• Ability to walk the property, climb stairs, and stand for extended periods.
• Must be able to work in varying weather conditions during property tours.

Qualifications & Skills:

• Previous experience in leasing, property management, sales, customer service or hospitality is a plus.
• Bilingual English/Spanish is a plus.
• Strong interpersonal and communication skills.
• Ability to build rapport with diverse groups of people.
• Excellent problem-solving and multitasking abilities.
• Proficiency in property management software (e.g., Yardi, RealPage) is a bonus.
• High school diploma or equivalent
• Must be able to work weekends as needed

Why Join Us?

• Competitive pay with commission/bonus opportunities.
• Opportunities for career growth and development.
• A positive and team-oriented work environment.

About Us:
We are a vibrant and growing apartment complex located in the heart of Falls Church. Our team is dedicated to providing exceptional service and creating a welcoming environment where residents love to live. We believe in teamwork, professionalism, and making a difference—one lease at a time.