You are viewing a preview of this job. Log in or register to view more details about this job.

IT System Administration - Journey

Washington State Department of Natural Resources
Email

LAMS Support/IT System Administration – Journey 

Work Hours and Partial Telework flexibility may be available and considered
Salary: $7,147.00 - $9,612.00 Monthly

Review of applications is ongoing. We reserve the right to make a hiring decision or close this recruitment at any time after 4/21/25. It is in your best interest to submit materials as soon as possible.
 

Responsibilities:

  • Provide LAMS system support as the SaaS (Enkon Integral-LIS) System Administrator.
  • Deliver the technical solutions for configuring, deploying, and maintaining the LAMS SaaS platform to meet business requirements.
  • Perform system monitoring by tracking the health and performance of the LAMS system, ensuring uptime and availability.
  • Provide LAMS Business Analysis support, including gathering system requirements from the business customers and documenting functional and technical requirements for LAMS SaaS application configurations.
  • Provide Tier 2/3 production support for the LAMS application, addressing escalated issues from the LAMS / NaturE Support Team (NST).
  • Provide some LAMS Identity and Access Management (IAM) support, such as administering user accounts, roles, permissions, and policies for the LAMS system.

Required Qualifications: 

  • A Bachelor of Science degree in computer systems, information systems, or related field, AND 4 years of experience in Software as a Service (SaaS) platform system administration and support, PowerShell, Python, or other scripting language, SQL (PL-SQL, T-SQL or other query language), and IT system troubleshooting;
    OR a combination of education and/or experience equivalent.
  • Experience with business analysis, including working with business and IT stakeholders to gather and document system requirements.
  • Experience managing SaaS configurations, deployments, patches, and upgrade/update management.
  • Experience with SaaS platform architecture and SaaS integration.
  • Knowledge of networking concepts (e.g., DNS, TCP/IP, VPN) for ensuring SaaS connectivity and performance.
  • Commitment to fostering and supporting an environment that honors diversity, equity, inclusion, and environmental justice practices.