Customer Success Specialist Intern- Summer 2025 (in-person in Vancouver, BC)
At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.
To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.
Customer Success Specialist Intern (Renewals Program)
Job description:
Are you interested in customer experience and looking to gain skills and experience in this area through a robust internship program?
We at Juniper Networks are seeking continuing students who are interested in Customer Success Summer 2025 Internships.
We’re looking for people who are excited about building programs to help customers do easy business with Juniper.
The Customer Success Team is responsible for building programs and workflows to help customers through onboarding, adoption, renewals, and growth phases of their customer journey.
Successful Customer Success Specialist Intern candidates must:
- Be in enrolled in a Bachelor’s, graduating in Fall/Winter 2025
- Love diving into data
- Be organized and detail-oriented
- Have a customer-first mindset
Preferred qualifications for this role include:
- Experience onboarding consumers to products or communities
- Experience in building and driving consumers to online communities
Additional qualities of a successful candidate include (feel free to select from these or add your own):
- Analytical and problem-solving skills
- Demonstrated track record of taking initiative and being resourceful
- Ability to work collaboratively and solve problems
- Strong communication skills, especially written
- Leadership experience, whether formal or informal
- Enthusiasm!
In addition, you will join our comprehensive University Talent Program that fosters personal as well as professional growth, thoroughly preparing interns for the next step in their careers. Juniper internships are project-based, allowing interns to solve important problems, make lasting impacts on their teams, and contribute to the company’s overall objectives. Interns are mentored by some of the most talented and skillful innovators in the industry; you will connect with transformative thought leaders who promote disruptive ideas in their field. You will also participate in constructive professional workshops, company-wide community service initiatives, and an executive speaker series. You’ll build lasting friendships, expand your network, and connect with colleagues from around the world.
At Juniper Networks, you will not only have opportunities to build real-life, hands-on work experience – you’ll also have the chance to learn from the best and lay the groundwork for a successful career.
ABOUT JUNIPER NETWORKS
Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.
WHERE WILL YOU DO YOUR BEST WORK?
Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...
INCLUSION AND DIVERSITY AT JUNIPER
At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you.
Additional Information for United States jobs:
ELIGIBILITY TO WORK AND E-VERIFY
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.
● Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify
● Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar
E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.