Student Financial Services Clerk IV

Under the general supervision of the Director of El Centro, the Student Financial Services Clerk IV of El Centro is responsible for supporting development, implementation, and management of El Centro. HCC is looking to hire one (1) Student Financial Services Clerk IV. The Clerk IV Student Financial Services will support the overall future efforts for this Latinx centered department. El Centro will provide a centralized bilingual and culturally responsive space that creates the opportunities and conditions to address inequity by providing equitable solutions, resources and services that intentionally support and align with the specific needs of Latinx students, family, faculty, and staff.  The drop-in service center will have a culturally responsive, bilingual, team-based, case management approach. Offering these bilingual services:
 

• Academic & transfer advising
• Career readiness & exploration
• Financial aid advising
• Community engagement opportunities

El Centro is an equity-driven initiative that provides HCC Latinx students integral services. El Centro’s vision is to provide a Hispanic Thriving learning community to meet the needs of Latinx students where they can receive culturally responsive guidance and support essential to achieve academic success, advancement, and a sense of belonging. 

This position is responsible for being the liaison in the day-to-day operations between El Centro and the Student Accounts and Financial Aid Offices. This is a cross-trained professional that supports students and families seeking assistance with Financial Aid and Student Accounts. This individual will work with students to get financial aid and financial support to continue through to completion of degree. This position will assist with FAFSA completion and helping students gain financial literacy skills and ultimately work toward increasing rates of early/on time FAFSA and financial aid application documents completion. Works as a team with the Academic, Community Outreach and Student Success Counselors to create a seamless one-stop shop for Latinx students.