Product & Innovation Assistant
Ready to Shape the Future of Music? Join Us as a Product & Innovation Assistant!
Ann Arbor, MI | Full-Time | In-Office
Are you passionate about creating a world where music inspires humanity, brings joy, and builds friendships. We're looking for a dynamic Product & Innovation Assistant to jump into our exciting world of music and product development & innovation. If you're passionate about making a real impact behind the scenes, where you'll help bring bold ideas to life, support product launches, and keep product listings fresh and accurate. This is the opportunity you've been waiting for!
Essential Duties & Responsibilities:
Product Research & Insights
- Conduct market and competitor research to identify product trends, customer needs, and innovation opportunities
- Support the development of new products and enhancements from ideation through launch
- Track and analyze product performance using sales data and customer feedback
- Stay informed on industry trends and competitor activity
- Foster a collaborative and inclusive team culture, promoting open communication and teamwork.
- Market Research: Conducting thorough market research, which may include taking surveys, doing desktop research, sending emails, making calls, and even attending product launches of rival companies.
- Data Analysis: Analyzing sales, product performance, and market data to identify opportunities for product improvements or new offerings.
- Product Development Support: Assisting in the designing, testing, and implementation of new products and features.
- Cross-Functional Collaboration: Coordinating cross-departmentally to align product line initiatives.
- Project Management: Implementing new products by coordinating processes, resources, and timelines to ensure success through the entire project.
- Product Set-Up: Coordinating the setup prior to any sales promotion or event to support company sales.
- Creative Problem-Solving: Generating ideas and solutions to address customer pain points and enhance product offerings.
- Customer Focus: Answering all product-related questions in a polite manner and addressing queries promptly.
- Communication Skills: Preparing presentations, reports, and documentation to communicate project status and outcomes.
- Innovation Mindset: Staying updated on emerging technologies and trends to recommend cutting-edge solutions.
- Attention to Detail: Ensuring product specifications, marketing materials, and project plans are accurate and aligned with objectives.
- Product Evaluation: Defining and articulating the product vision, roadmap, and strategy based on market insights and company objectives.
- All other duties as assigned
Project Coordination & Collaboration
- Assist in managing product timelines, documentation, and internal communication
- Partner with departments across the organization to align on product strategy and execution
- Help coordinate product setup for launches, promotions, and events
- Prepare presentations and reports to communicate product insights, updates, and performance
Customer Experience & Innovation
- Ensure product information and marketing content are accurate and up to date
- Answer product-related questions and ensure customer feedback is gathered and shared
- Participate in brainstorming and problem-solving sessions to drive innovation
- Think creatively and critically to help improve the customer experience and product value
Desired Qualifications:
- High school diploma or equivalent required; associate degree in Business, Marketing, or a music-related field preferred
- Strong written and verbal communication skills
- Ability to manage multiple projects with excellent attention to detail
- A curious mindset with adaptability and willingness to learn
- Basic understanding of product development or eagerness to develop this knowledge
- Familiarity with string instruments or interest in the music industry
- Experience with Microsoft Office Suite required; knowledge of Shopify, NetSuite, or similar platforms is a plus
You Might be a Great Fit if You:
- Enjoy both the analytical and creative sides of product work
- Are excited about collaborating across teams and departments
- Take initiative and approach challenges with a problem-solving mindset
- Are detail-oriented, organized, and committed to continuous improvement
- Want to build a career in innovation, product management, or customer experience
- Have a passion for music or want to grow in a purpose-driven, creative industry
- Some experience with Shopify or NetSuite
Benefits Available for Full-Time Team Members:
- 401(k) with matching
- Medical, dental, and vision insurance
- Life insurance
- Short- and long-term disability
- Generous paid time off
- Employee discount program
- Pet insurance
To Learn More About Us:
Shar Music is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence, and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, or sexual orientation.