Work-from-Home Intern - Customer Service Representative

Job Title: Work-from-Home Intern - Customer Service Representative

Location: Remote

Position Type: Internship

Job Description: We are seeking enthusiastic college students for a Work-from-Home Internship as Customer Service Representatives in our insurance agency. In this role, you will be responsible for answering incoming phone calls, assisting customers with inquiries about insurance policies and services, and providing support to ensure a positive experience.

Key Responsibilities:

• Answer and manage incoming phone calls professionally.
• Assist customers with insurance-related inquiries and concerns.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve service processes.

Qualifications:

• Currently enrolled in a college program (preferably in business or communications).
• Strong verbal communication skills and a customer-oriented attitude.
• Good organizational skills and attention to detail.
• Ability to work independently and manage time effectively.
• Previous customer service experience is a plus.

What We Offer:

• Flexible work-from-home schedule.
• Hands-on experience in the insurance industry.
• Development of customer service and communication skills.

Application: Please submit your resume and a brief cover letter expressing your interest in the position.