Business Development Support Intern

Project Title: RoofMaxxConnect / ServiceMaxx – Requirements & Backlog Support Intern
Location: Remote
Department: Product / Business Analysis / IT
Duration: 10 week internship totaling 200hrs

Project Summary

• Join the Roof Maxx team as an intern or junior-level contributor assisting with requirements gathering, business process analysis, and backlog grooming for the RoofMaxxConnect / ServiceMaxx initiative. This role provides hands-on experience in Agile environments, working closely with product owners and development teams to shape high-quality deliverables that drive meaningful progress.

Key Responsibilities

• Requirements Gathering: Work with stakeholders to elicit, define, and document business and technical requirements.
• Business Process Analysis: Analyze current processes and translate findings into clear documentation and workflow diagrams.
• Backlog Grooming: Collaborate in refining JIRA tickets to ensure they are actionable, well-defined, and aligned with project goals.
• Light Quality Assurance (QA): Verify that completed work meets ticket requirements prior to release, conducting basic testing as needed.
• Documentation Support: Create and maintain supportive diagrams, flowcharts, and requirement docs for internal team use.

Deliverables

• A well-groomed and organized backlog of JIRA tickets with clearly defined requirements and acceptance criteria
• Supportive documentation including process diagrams, user stories, and workflow visuals to aid development and QA efforts

Skills & Qualifications

• Required:
• Strong attention to detail and organization
• Interest in software development, product management, or business analysis
• Ability to communicate clearly and translate ideas into structured documentation
• Preferred but Not Required:
• Understanding of Agile methodology and the software development lifecycle (SDLC)
• Familiarity with JIRA or other project management/ticketing tools
• Experience creating diagrams using tools like Lucidchart, Miro, or Draw.io
• Some knowledge of QA or software testing basics

Learning Outcomes

• Gain experience gathering and documenting clear, concise requirements for engineering teams
• Learn how to analyze business processes and translate them into actionable items
• Understand how a cross-functional Agile team operates on a day-to-day basis
• Develop the ability to write and test acceptance criteria for development tickets
• Build familiarity with tools and processes used in modern product and software development environments

Why Join Us?

• This internship offers hands-on experience in product development and business analysis within a supportive Agile team. You'll gain practical skills using tools like JIRA, learn to document and refine requirements, and contribute to meaningful projects—making it an ideal opportunity to grow your career in tech or product management.