Associate Project Manager

At Discover, you will never stop learning. We are looking for people driven by purpose, who want to help us change the game in financial services. We were founded in 1986, and now have over 16,000 employees. Together we are dedicated to helping people spend smarter, manage debt better and save more for a brighter financial future. 

By joining us, you will be part of a culture where diversity, teamwork and collaboration reign. We are as focused on our employees as we are on our customers – and we have been consistently awarded for both. Be the reason we help millions of people build a brighter financial future, and achieve yours along the way.

Job Description:

The PULSE Operational Excellence team is the powerhouse driving transformative change across the organization. We ignite innovation by streamlining processes, eliminating inefficiencies, and partnering with stakeholders to implement cutting-edge strategies that propel the company to new heights. Through a blend of data-driven insights and collaborative problem-solving, our dynamic team fosters a culture of continuous improvement, turning everyday challenges into opportunities for growth and excellence. Our relentless pursuit of perfection not only enhances productivity but also inspires a proactive, agile mindset throughout the entire organization. As a business analyst on our team, you are the dynamic engine powering our team’s success. You will dive into complex data and processes, unearth hidden trends and opportunities that spark innovative strategies. By seamlessly connecting stakeholders with technical experts, you will transform abstract ideas into actionable plans and tangible results. Their energetic problem-solving and agile decision-making create an environment where creativity thrives and challenges turn into triumphs, propelling the team toward groundbreaking growth and success. 

What You'll Do

This position is responsible for analyzing moderate business problems to be solved with automated systems. The role analyzes and designs business systems, diagnosing business needs, developing requirements, creating and implementing test plans, and providing ongoing project support during the development phase. The role performs post-facto comparisons of delivered solutions against original specifications and acts as an intermediary between technology and internal clients. The Associate Business Analyst implements improvements to existing processes and methodologies, while actively managing and escalating risk and customer-impacting issues within the day-to-day role to management.   

How You'll Do It

Works with client management to identify and specify business requirements and processes for diverse development platforms, computing environments (e.g., host based, distributed systems, client server), software, hardware, technologies and tools. Clearly identifies and ensures all known defects are understood and agreed identifies all known defects are understood and agreed by the business and technology teams prior to implementations. 

Researches and evaluates solutions and recommends the most efficient and cost-effective solutions for systems/program design.

Develops system specifications and procedures. Delivers technology solutions that support business goals. Provides realistic project/release estimates and meets committed delivery dates.

Work with business partners to develop final requirements/user stories by the target dates. Identifies and resolves any gaps and negotiates problematic requirements. Manages and maintains overall project/release tasks and timelines. Communicates status updates and issues with management, the business, and other technology teams. 

Formulates logical statements of business requirements. Devises, tests and implements efficient and cost-effective application program solutions (e.g., codes and/or reuses existing codes through the use of program development software alternatives and/or integrates purchased solutions). 

Devises data verification methods and standard system procedures. May be required to participate in system testing.  

Qualifications You'll Need

The Basics

• Bachelors Business Administration and Management
• Bachelors Information Technology
• 1+ years Minimum 3.0 GPA or equivalent (U.S.), minimum 2:2 degree classification (non U.S.) or equivalent, or minimum 12 months of relevant full-time professional experience required.

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position.
• No required movement about the work environment to complete the major responsibilities of the job.
• Primarily performed indoors in an office setting.
• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
• Ability to communicate verbally.
• Ability to communicate in written form.
• Travel up to 10% of the time.

Bonus Points If You Have

Leadership and Team Collaboration: Experience guiding teams, groups or projects and working in cross-functional settings, showcasing both initiative and the ability to collaborate effectively. 

Innovative Problem-Solving:  Track record of having a curiosity mindset, creatively addressing challenges and implementing effective solutions.  

Exceptional Communication Skills:  Ability to translate information into clear, actionable tasks. 

Adaptability and Agility:  Demonstrated capacity to thrive in dynamic environments, quickly learning new tools, methodologies, or industry trends. 

Customer-Focused Mindset:  An aptitude for understanding and anticipating client or stakeholder needs, contributing to enhanced service delivery or product development. 

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Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Application Deadline:

The application window for this position is anticipated to close on Apr-09-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this role is annually. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant’s qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance (LA County Fair Chance).

Positions marked as remote eligible are limited to remote locations within the country in which the position is based.

Applicants must be 18 or older at the time of hire.