Network Support Mobility Intern (Year-Round)

Position 

Network Support Mobility Intern - Year Round 

Location 

Auburn Hills, MI (PTC & WHQ) 

POSITION SUMMARY 

The IT Systems intern will be part of the team that is directly responsible for maintaining and supporting the Information Technology Telecom Infrastructure with various tasks, including but not limited to Mobile Phone support, Teams Voice, and technology support and upgrades. Create and update documentation for the above services. Provide financial tracking, document billing accounts and monitor network services.​ 

KEY ROLES AND RESPONSIBILITIES 

 ​​*Manage, organize, and report on Mobility orders and upgrades with AT&T and Verizon Wireless.  * Ensure proper change management submissions and track for approvals, and timely responses to maintain schedules, and communicate to business units.  * Update and create documentation for Mobility and Collaboration services.  * Document and define billing accounts and services.  * Assist with updates, portal access, and understanding and using vendor tools * Manage integrity of telecom billing management. Organized and Project Management is a plus.​ 

Safety and Health – Responsible for completing required safety training, reporting and correcting any unsafe practices as appropriate, completing work activities in a safe manner, and complying with safety and health requirements for respective position. 

JOB REQUIREMENTS AND QULIFICATIONS 

EDUCATION AND EXPERIENCE (Minimum Qualifications) 

 * Working towards BA/BS Computer Science or related field or equivalent experience 

RE COMPETENCIES 

 ​​Priority Setting​ 

​​Problem Solving​ 

​​Listening​ 

​​Learning on the Fly​ 

​​Personal Learning​ 

​​Dealing with Ambiguiity​ 

​​Informing​ 

​​Decision Quality​ 

​​Creativity​ 

​​Drive for Results​