Human Resources Specialist

Role

Supports employees and Human Resources in day to day processes on various HR topics. Focuses on care and customer support for employees. Maintains human resources records by maintaining applications, résumés, documents and reports. Verifies candidates background by contacting references. Manages and supports employees in on-boarding, internal movements, annual recognition and off-boarding processes. Assists employees and supervisors with inquiries pertaining to policies, leave, benefit programs and offerings.

Major Duties and Responsibilities

Maintains human resources records including personnel files, employee medical files, I-9's, resumes, workers compensation, benefit information, and company specific documentation. Inputs data into the HRIS system to support employee changes, leave management, benefits and time off adjustments.

Manages and supports employees in on-boarding, internal movements, annual recognition and off-boarding processes. This includes administration of staff celebration boxes, annual years of service recognition and awards, employee facing services like the together portal, Nectar and share-point. This also includes administration of new employee orientation, benefit overviews, internal transitions, exit interviews and stay interviews.

Administer leave programs: Manage the leave process from the employee's request to their return to work. This includes determining eligibility, requesting medical certification, and accounting for leave use. Interpret and administer leave programs in accordance with federal and state laws, and human resources policies. Provide guidance by educating employees on leave policies, procedures, and programs. Analyze and resolve problem situations, and take or recommend appropriate action. Keep accurate records of leave requests and supporting documentation.

Special projects as assigned.

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Knowledge and Skills

Experience

A minimum of one year up to three years of similar or related experience, including preparatory experience.

Education/Certifications/Licenses

A two-year college degree or completion of a specialized course of study at a business or trade school equivalent to approximately 64 credit hours.

Interpersonal Skills

A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.

ADA Requirements

Physical Requirements

Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.