Technology and Maker Services Specialist

Do you love technology?  Do you have a passion for customer service and thrive on helping people? Are you outgoing, warm and friendly?  Then we may have a job for you.

The Technology and Maker Services Specialist is key to our guests’ experiences at the library. As the person our guests go to for assistance at our Technology Desk and in our Maker Studio, you make sure they get what they need, providing solutions and a wonderful user experience.  You must love working with people, exhibit patience, and enjoy problem solving.

You’ll provide an amazing library experience to each guest by:

• Helping them be successful in using computers, software, equipment, and their own devices by providing information and basic instruction.
  • Assisting them in the Maker Studio with their DIY projects and troubleshooting problems.
  • Planning and presenting Maker and Technology classes
  • Providing recommendations of devices, equipment, kits, and technology they’ll enjoy.
  • Booking computers, equipment, and tech help.
  • Troubleshooting equipment and assisting in making sure everything is working correctly so our guests have a seamless experience.

We provide a dynamic, engaging team environment. Exceptional service is our passion and we pride ourselves on being caring and friendly. We are committed to making everyone’s experience enjoyable.

Qualifications include:

• Bachelor's Degree
  • Teaching experience preferred
  • At least two years of work experience with the public
  • At least two years' experience using computers in a work or educational environment
  • Proficiency in using computers and other devices, including smartphones and tablets
  • Reliable transportation

Applicants should indicate on the application if they are applying for Schedule A or Schedule B:

Schedule A:                                                                
Monday 4 p.m. - 9 p.m..
Tuesday 9 a.m. - 2 p.m.
Wednesday 4 p.m. - 9 p.m.    
Alternating Thursdays and weekends    
Thursday 9:30 a.m. - 5 p.m.    
Saturday 9 a.m. - 5 p.m.
Sundays 1 p.m. - 5 p.m.

Schedule B:
Tuesday  4 p.m. -9 p.m.
Wednesday 1 p.m. - 6 p.m.
Thursday 4 p.m. - 9 p.m.        
Alternating Fridays and weekends        
Friday 9:30 a.m. - 5 p.m.
Saturday 9 a.m. - 5 p.m.
Sundays 1 p.m. - 5 p.m.

A complete job description  is available here.

The salary range is $20.28 - $23.32 DOQ and averages 25  hours per week. Benefits include IMRF pension plan, and paid time off (sick, vacation and personal).This is a year-round, part-time position.

Submit a cover letter, resume and three references to Sharon Byerly, Head of Technology and Maker Services by email to sharonb@ippl.info. The subject line on the email should read “Technology and Maker Specialist”. Resumes will be accepted until Monday, April 21 at 9:00 a.m.

The Indian Prairie Public Library District is located in Darien, Illinois serving 43,000 residents in the communities of Darien, Willowbrook and Burr Ridge. The library is extremely busy with a wide variety of services and programming. Our residents love our services and the warm and friendly staff! Indian Prairie Public Library is an equal opportunity employer. For further information about the library, visit ippl.info.