Community Support Specialist

SUMMARY: Management Business Solutions is seeking a Community Support Specialist for its client in Traverse City, MI. The person will be responsible for assisting with the daily operations of a community-based support program, providing essential services and resources to individuals facing housing instability and other challenges

RESPONSIBILITIES:

• Facilitate daily operations of a community support facility, ensuring a safe and inclusive environment for all individuals.
• Provide case management services, including assessing client needs and developing personalized support plans.
• Connect individuals with community resources such as job training programs, housing assistance, and social services.
• Respond to inquiries via phone, email, and in-person, offering guidance and support to individuals in need.
• Coordinate with local agencies and community partners to secure additional resources and emergency support when necessary.
• Receive and document donations, issuing receipts and ensuring proper distribution to program participants.
• Assist in emergency situations, following established safety protocols and procedures.
• Perform other duties as assigned by management.

QUALIFICATIONS:

• High school diploma or GED required; coursework in human services or related fields preferred.
• Experience in social services, community outreach, housing support, or a related area preferred.
• Strong verbal and written communication skills with the ability to engage diverse populations.
• Knowledge of challenges associated with housing insecurity, employment barriers, and social service access.
• Ability to multitask, stay organized, and work in a fast-paced environment.
• Proficiency with basic computer applications, including email and data entry systems.

MANAGEMENT BUSINESS SOLUTIONS IS AN EQUAL-OPPORTUNITY EMPLOYER