Crisis Intervention Support Staff
Part-time hourly entry level position providing support and crisis intervention services to survivors of domestic and sexual violence in a shelter setting. We are searching for staff members with a varied work schedule.
GENERAL RESPONSIBILITIES:
- Respond to crisis, information and referral calls.
- Provide guest support, crisis intervention, and maintain stability of the house and pet shelter.
- Conduct guest intakes and departures.
- Provide on-call assistance to TSH & PSH residents.
- Facilitate/arrange emergency responder on-call requests from police and hospitals.
- Maintain cleanliness and minor maintenance of residential areas.
- Maintain availability to guests to provide for their needs.
- Restock paperwork and supplies as needed.
- Provide guest assistance in completing routine chores, and when necessary complete chore.
- Coordinate and prepare shelter meals for guests.
- Assist with in-kind donations.
- Keep up-to-date on domestic violence, stalking and sexual assault issues, laws and community resources.
- Provide referrals for survivors as needed.
- Record client services on appropriate documentation forms.
- Participate in quality assurance monitoring, program planning and evaluation and make recommendations for appropriate changes in policies, procedures, programs and other areas to improve the impact of services provided.
- Assist with training of new staff and volunteers.
- Attend all scheduled staff and program meetings.
- Allow flexibility in scheduling and job function.
- Maintain confidential files and keep confidentiality of crime victims.
- Attend conferences and workshops as deemed appropriate by supervisor.
- Maintain respectful attitude toward program participants and co-workers.
- Must adhere to all safety and security policies and identify and correct security breaches to assure a safe place for guests and co-workers.
- Any other duties assigned by Supervisor.
QUALIFICATIONS AND SKILLS REQUIRED:
- Professional Skills: Minimum of two years college in a Human Services curriculum and /or a survivor of domestic violence, sexual assault or stalking.
- Communication Skills: The ability to speak and write clearly using proper spelling and grammar. Able to respond supportively to persons in crisis and assemble relevant facts.
- Be empathetic and able to remain calm in a crisis situation. Understand and follow empowerment model.
- Physical Qualifications: Ability to lift up to 50 lbs. Ability to cook and clean without any physical restrictions.
- Has knowledge of and is interested in women’s issues; particularly the dynamics and laws pertaining to domestic violence, stalking, sexual assault and human trafficking victims.
- Posses a valid Michigan Driver’s License.
Minorities encouraged to apply, Equal Opportunity Employer. Survivors of domestic violence, sexual assault, stalking and human slavery are encouraged to apply for this position.