Departmental Analyst 9-P11 (-047)
The Department of Insurance and Financial Services (DIFS) is seeking an individual to work in public service as an Insurance Investigator in its Office of Insurance Licensing, Investigations, and Audits. This position is an opportunity to build a lifelong career doing work that truly matters – helping to protect consumers and maintaining public confidence in Michigan’s insurance industry.
The right candidate will serve an important and exciting role in Michigan’s insurance sector reviewing allegations of unlicensed insurance activity and misconduct by licensed entities and individuals and, ensuring compliance with the Michigan Insurance Code, Rules, and Regulations. You will be responsible for reviewing and analyzing allegations of potential violations of law; investigating by gathering facts and information and conducting interviews; and detailing your findings and recommendations in written reports. This position works collaboratively with other governmental and law enforcement agencies and may appear and testify at administrative hearings and in court proceedings.
Ideal candidates will have:
- The drive to serve the people of the State of Michigan and make a difference in the insurance and financial services industries.
- The ability to thrive in a dynamic, collaborative, and high-tech environment while demonstrating sound professional judgment and decision-making.
- The ability to work in a regulatory work environment reviewing and interpreting insurance laws, rules, regulations, policies, processes, methods, and techniques.
- A curious and analytical mind capable of identifying possible violations of law, formulating investigative plans, obtaining, and assessing information, and developing recommendations for completion of a case with supporting conclusions.
- The ability to communicate clearly, concisely, and effectively both orally and in writing.
- The desire to work closely with licensees, colleagues, and others to solve problems and obtain pertinent information pertaining to an investigation.
- The ability to work well independently and within a team.
- Experience conducting investigations or related knowledge and/or education.
Other job features:
- Participation in webinars, conference calls, and employee development training.
- DIFS is looking for a team member who has an interest in helping others, who wants to learn and grow as a professional, and who wants to enjoy all the exciting things life in Michigan has to offer. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
- This position provides competitive pay, retirement, health, vision, and dental benefits.
For more information about this posting, click HERE (Download PDF reader)
Work Location: This is an in-person position based in Lansing, Michigan, with the possibility for a hybrid work schedule where you would work from home up to three days per week, following a training period if approved.
Attachment Requirements: Please submit a cover letter summarizing your background and reason for your interest in this position, resume, a 1-3-page professional writing sample or investigative report with confidential information redacted, and copy of official college transcripts.
An "official college transcript" must contain the college/university name and address, the degree conferred, and date granted, coursework completed, and the Registrar's signature and/or seal. A scanned or electronic copy is acceptable, if it contains the elements listed above. The college/university does not have to send the transcripts directly to DIFS.
In a document separate from your cover letter, answer the following questions:
- What experience do you have gathering, reviewing, and analyzing information or conducting investigations?
- Describe a time when you received constructive criticism and how you reacted to it.
- Describe your experience with and approach to writing reports.
Failure to attach the requested documents may result in your application being screened out.
The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant that is suspected of using AI software for any portion of the selection process may be screened out.
DIFS is a Gold-Level Veteran-Friendly Employer, committed to recruiting, training, and retaining veterans and their spouses.
Required Education and Experience
Education
Possession of a bachelor's degree in any major.
Experience
Departmental Analyst 9
No specific type or amount is required.
Departmental Analyst 10
One year of professional experience.
Departmental Analyst P11
Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service.
Alternate Education and Experience
Departmental Analyst 9 - 12
Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement.
Additional Requirements and Information
View the job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalAnalyst.pdf (Download PDF reader)
Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator (Download PDF reader) for the agency that posted this position vacancy.