Training and Development Specialist
The Training and Development Specialist is selected by and responsible to the Director of Human Resources and Operations Support and performs highly complex training and development work in support of the Human Resources’ employee development initiatives. Work involves developing and promoting agency engagement initiatives, analyzing training needs, coordinating training sessions using a variety of training methods, evaluating training and development programs, tracking training, and coordinating the agency’s Internship Program. The Training and Development Specialist’s work involves strategic programming that creates a positive work environment, enhances employee engagement, and fosters a strong organizational culture. The Training and Development Specialist works under limited supervision, with moderate latitude for initiative and independent judgment. May perform other necessary duties to carry out the functions of the Human Resources Division.
Essential Duties
- Develops, conducts and coordinates training and engagement programs, policies, and procedures; evaluates training needs, and promotes the use of training services.
- Develops and/or coordinates with others who develop curricula, course outlines, instructional methods, training aids, manuals, and other instructional materials and products to provide training to agency staff. Coordinates and plans training events by determining and securing date, time, location, facilitator, and number of participants, and maintains training schedules.
- Plans, designs, and develops methods for the assessment and evaluation of training effectiveness. Compiles data, prepares reports and reviews and evaluates training programs and materials and recommends modifications as appropriate.
- Plans, develops and conducts training and facilitates workshops, educational and employee engagement programs and events to provide learning opportunities and promote agency culture to staff.
- Formulates learning objectives, plans, designs, and develops methods for the assessment and evaluation of training effectiveness.
- Analyzes training content for accessibility; and recommends changes to make content accessible and remediates accessibility issues.
- Promote the use of training services, serving as a professional resource for employees and managers regarding training programs and initiatives.
- Coordinates, monitors and tracks employee training, licenses, and certifications ensuring required training is completed and recorded in a timely manner. May assist with scheduling training.
- Coordinates the agency’s chapter of Toastmaster’s International, as well as other employee engagement programs.
- Coordinates and administers the agency’s Internship Program, including outreach efforts to providers of higher education, ensuring compliance with Human Resources’ processes and procedures, and assisting supervisors with the development of internship descriptions and qualifications.
- Analyzes training content for accessibility and recommend changes to remediate accessibility issues.
- Participates in solving training problems and ensuring the effective use of modern training methods and techniques.
- Manages routine to complex contracts for training services.
- Prepare budgets for training programs and services.
- Formulates policies and procedures for training programs and develops plans, procedures, and programs to meet specific training needs.
- Administers the agency’s tuition reimbursement program in accordance with agency policy.
- Provide assistance with human resources administration activities including communications via email, phone or mail; maintaining employee personnel files, ensuring compliance with the agency’s records management policy, and other Human Resources duties as needed.
- Assists with the development of the agency’s Workforce Plan.
- Prepares and reviews communication, technical reports and status reports pertaining to training and employee engagement activities.
- Maintains strict confidentiality of all information related to employee pay, benefit and personnel matters.
- Complies with division and/or agency training requirements.
- Keeps management appropriately informed of ongoing activity and critical matters affecting the operation and well-being of the agency, while upholding the agency’s core values.
- Demonstrates a spirit of teamwork, offering positive and constructive ideas, encouragement, and support to other members of the staff and team.
- Adheres to all Texas Department of Licensing and Regulation Personnel Policies and performs related work as assigned.
Minimum Requirements
Four (4) years of experience in training and development work required. Experience in employee relations, benefits, wellness or other Human Resources activities strongly preferred. Graduation from an accredited four-year college or university with coursework in human resources, management, organizational development, business or public administration, education, communications or a related field preferred and may substitute for two (2) years of the experience requirement. Must possess a valid class C driver’s license, proof of auto liability insurance and an acceptable driving record from the Department of Public Safety.
Military Occupation Specialty Code:
Veterans, Reservists or Guardsmen with an MOS or additional duties that fall in the fields of 3F2X1 Education and Training, 8T000 Professional Military Education Instructor, 8802 Training and Education Officer, 70H Health Services Plans, Operations, Intelligence, Security and Training, 0691 Communications and Training Instructor or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply. Additional Military Crosswalk information can be accessed at:
Remarks
The successful candidate will have: Knowledge of training and development procedures and techniques; learning management and learning content management systems; group processes, group dynamics, and interpersonal relations; and instructional design and curriculum development. General knowledge of the principles and practices of human resources management; and, of federal, state, and local laws and regulations governing personnel activities. Skill in oral and written communication; instructing others; and, in facilitating workshops. Skill in the use of computer and applicable software, including MS Office applications including Word, Excel, Forms, Outlook and Teams, SharePoint, and human resources software; and in managing multiple priorities simultaneously. Ability to formulate learning objectives, to develop training objectives, and to assess the effectiveness of training. Ability to assess training needs, to train others, and to communicate effectively. Ability to provide excellent customer service skills; and, to communicate effectively. Ability to maintain confidential and sensitive information; to develop and analyze human resources processes; and, to interact professionally and work effectively with internal and external customers in a very busy environment with frequent interruptions and short deadlines.
How to Apply
Applications may be downloaded through TDLR’s website https: www.tdlr.texas.gov/employ.htm. Only Email or fax applications accepted. Email human.resources@tdlr.texas.gov or fax 512.475.3377. Incomplete applications will not be considered. A resume in lieu of application will be rejected. Additionally, an application with “see resume” within the summary of experience is considered incomplete and will be rejected. Submit a copy of degree if in lieu of experience/skills requirement. To receive Military Employment Preference for any position, submit a copy of the DD214 or DD1300 with application.