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Warehouse Operations Assistant

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Who we are:

We are a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

We are designed to apply the internet and digital technology to visualize and optimize cross- border supply chain logistics to achieve the same efficiency and convenience as express delivery.

Our mission is ‘Simple shipping and easy freight. ' We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers, such as COSCO Shipping, Maersk Line, Sinotrans, etc.

As a Bilingual Warehouse Operation Coordinator, reporting to the Warehouse Manager, you will be essential in overseeing daily warehouse activities, ensuring efficient shipping and receiving processes, and managing order fulfillment. With strong organizational and analytical abilities, you will contribute to optimizing warehouse performance and enhancing overall operational efficiency.

 

Job Responsibilities:

· Ensure smooth and timely freight process flow.

· Ensure accurate and timely data entry into our operating system.

· Track and trace shipments as required.

· Utilize Process Monitors and Workflows daily.

· Ensure timely movement and delivery of freight to customers.

· Ensure accurate and timely data and invoicing.

· Interact with our customers in arranging their shipments, exceeding customer service expectations.

· Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)

· Understand department process flow and outbound/inbound/inventory data, constantly looking for areas of improved efficiency.

· Overseas communications, timely responses to emails and requests (internal and external)

 

Requirements

· Bachelor’s degree in Supply Chain Management, Communication or Business related program is preferred

· Proficient in English and Mandarin is a required

· Proactive and positive attitude

· Solid knowledge of import and export

· Excellent communication and interpersonal skills

· Quick critical thinking and problem-solving abilities

· Ability to use computers, software, and other technology for inventory and communication purposes

 

Job Type: Full-time

Pay: $18.00 - $20.00 per hour