Coordinator Veterans Services - (Center for Military Families and Veterans)

**To be fully considered for this position, please use the link to apply.  The link will bring you to the Central Piedmont Careers website.  Please make an account to submit an application: https://www.schooljobs.com/careers/cpcc 

The Coordinator of Veterans Services will be responsible for the efficient delivery of veterans’ benefits by providing critical and direct program support. The Coordinator of Veteran Services performs a variety of tasks related to advising students with undecided majors regarding career direction and program/course selection. Conducting Basic Skills Orientation, compiling student records, submitting reports/ grades and communication to faculty.

Duties and Responsibilities

1. Provides academic counseling to new and prospective students without an academic major; explains policies, procedures, and program requirements and assists students in selecting educational and career goals.

2. Advises and counsels students in planning and selecting courses that meet educational and career goals.

3. Consults with students regarding academic problems or concerns and assists students in obtaining support to meet these specific needs.

4. Reviews, interprets, and evaluates applicant test scores and other information to determine eligibility status.

5. Maintains library of educational and career information; reviews and updates information as necessary.

6. Designs, schedules, and facilitates training sessions for faculty on use of databases for advising purposes.

7. Assists in coordinating visits of prospective students to College; answers questions and provides information regarding admission requirements to prospective students.

8. Maintains records and files on advising activities; updates information and pulls inactive files.

9. Serves as an institutional program subject-matter expert for Veterans Affairs, including all applicable federal, state, and institutional regulations and administrative responsibilities.

10. Performs Specialist duties to include: determining VA benefit eligibility, processing benefits, and providing consultations to prospective student groups.

11. Establish strategies for the effective delivery of VA program benefits to students to support institutional retention and recruitment goals.

12. Assist Assistant Director of Veteran Affairs to tests the accuracy of the annual program setup for Veteran Affairs in Colleague, including the following modules: communications management, and satisfactory academic progress

Minimum Requirements and Preferred Qualifications

Bachelor’s Degree from an accredited institution and one year of full-time academic advising experience

Additional Information

Knowledge, Skills, Abilities and Worker Characteristics:
Counseling skills
Presentation skills
Ability to work well with individuals with diverse backgrounds