Desktop Configuration Specialist
Note: Application must be submitted through CalCareers. Applications submitted on Handshake will not be considered.
Public Employees Retirement System
JC-470053 - Desktop Configuration Specialist
INFORMATION TECHNOLOGY SPECIALIST I
$6,323.00 - $10,536.00 per Month
Final Filing Date: 3/26/2025
Job Description and Duties
Anticipated Interview Dates: We anticipate holding in-person interviews beginning April 14, 2025. We look forward to meeting with you.
Telework Information: This position is eligible for a hybrid work schedule, with up to two days of remote work and three days or more onsite, per week.
Do you enjoy working in a fast-paced environment where challenging and rewarding work is the norm? Do you have a passion for IT? Do you enjoy working with new technology and team members to accomplish a common goal? If you've answered yes to these questions, then you have found a position you'd be interested in exploring further!
Our Technology Infrastructure Services Division (TISD), Enterprise Desktop Support Section is currently seeking an Desktop Configuration Specialist. This position is an Information Technology Specialist I whose responsibilities include but are not limited to:
- Providing third level support for all desktop related issues.
- Managing active directory and group policy administration for desktops and laptops.
- Troubleshooting issues with SCCM deployments and other endpoint device management tools.
- Patch management for Windows devices.
Position Details
Job Code #: JC-470053
Position #(s): 275-812-1402-052
Working Title: Desktop Configuration Specialist
Classification: INFORMATION TECHNOLOGY SPECIALIST I
$6,323.00 - $10,536.00
A: $6,323.00 - $8,475.00
B: $6,954.00 - $9,319.00
C: $7,635.00 - $10,230.00
CalHR determines pay range. If you are new to state service, you will be placed at the minimum of the pay range. If a pay has alternate ranges (for example A, B, C), you may qualify for an alternate range based on a review of your education and experience upon appointment.
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Special Requirements
Statement of Qualifications
Please provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Applications received without an SOQ or those that do not respond to the specific questions below will not be considered.
The SOQ must be typed, titled “Statement of Qualifications,” and each response must be numbered and list all relevant experience, education, and training, including places of employment, dates, and duties performed. The SOQ must not exceed two pages in length and must be 11 point, Arial font.
- Describe your experience, training, and knowledge in supporting Information Technology end-point devices as it relates to desktop support (Desktops, laptops, printers, peripherals, software, etc.)
- Describe your experience leading and directing staff to accomplish a specific work effort or goal.
- Describe your experience in working with endpoint device management tools (JAMF, SCCM, Intune, etc.)
Minimum Qualifications
All experience and education relating to the Minimum Qualifications (MQs) listed on the Classification Specification should be included in your application package to clearly demonstrate how you meet the MQs for this position. If you are using education to meet MQs, please include your transcripts with your application package. If you have a degree from outside of the United States, you must submit an evaluation of this degree to determine the US equivalency. If you need an evaluation, you can visit the National Association of Credential Evaluation Services (NACES) website to find organizations that provide these services. The Classification Specification is located on this Job Posting under "Minimum Requirements."
Please Note: You may need to pass an examination to establish list eligibility prior to a final offer of employment. To find and take an exam, visit CalHR’s CalCareers website.