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Operations & Rentals Assistant

Fargo Public Schools
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Operations & Rentals Assistant Summary:

The Operations & Rentals Assistant will play a key role in supporting Trollwood Performing Arts School's operations, providing assistance with organizing and executing special events. Working under the guidance of the Operations & Rentals Manager, this position will require excellent organizational skills, attention to detail, and a friendly demeanor to work effectively with team members, sponsors, and patrons. The ideal candidate will possess a strong ability to multitask, prioritize, and collaborate in a fast-paced environment while providing excellent service.

Requires occasional evening and weekend hours. 

Essential Duties & Responsibilities:

Rental & Event Support:

  • Work with the Operations & Rentals Manager to plan, organize, and execute a variety of special events, including staff orientations, volunteer gatherings, patron picnics, and Mainstage Musical activities.
  • Assist with setting up effective communication systems for events and collaborate with volunteers, clients, sponsors, and other departments to fulfill event needs.
  • Help manage event-related supplies and storage, ensuring everything is prepared for events and properly struck after completion.

Sponsorship & Marketing Coordination:

  • Assist with communications and logistical tasks to fulfill commitments to sponsors, service clubs, and other partners, including scheduling sponsor nights, distributing tickets, obtaining ad copy, and preparing pre-show announcements.
  • Support the creation and execution of marketing campaigns, including social media posts, email newsletters, and event promotion materials.
  • Assist in developing and updating promotional content for digital platforms (website, social media, etc.) to enhance event visibility and sponsor recognition.
  • Assist in coordinating marketing materials for sponsors, such as branded signage, digital ads, and event-related assets.

Concessions & Merchandise Support:

  • Assist in the setup, maintenance, and operation of the concessions stands for Trollwood events, including the Mainstage Musical and Sun Celebration.
  • Ensure the highest level of customer service, cleanliness, and organization at all times.
  • Maintain concessions equipment and coordinate servicing as needed (e.g., popcorn machines).
  • Manage inventory, ensuring the correct items are available, and assist in restocking throughout events.
  • Oversee the evening operations of the stand, ensuring that volunteers have what they need and all operations run smoothly.
  • Cash Handling & Reporting:
    • Assist with managing startup cash, counting money, and preparing deposits each night.
    • Help organize the return of unused inventory and rented/borrowed equipment.

Other Responsibilities:

  • Attend staff meetings, orientations, and training as scheduled.
  • Complete daily administrative tasks such as checking mail and email, filing both digitally and physically, and ensuring the timely completion of all assigned duties.
  • Review and generate final reports for assigned duties and meet with your supervisor for feedback before your departure.
  • Follow all policies and procedures outlined in the Trollwood and Fargo Public Schools manuals.
  • Other duties as assigned.

Qualification Requirements:

  • Highly motivated towards the mission and goals of the organization, matched with a strong work ethic.
  • Previous experience in a customer service or cashier role is preferred.
  • Excellent interpersonal and communication skills, with the ability to work effectively with a variety of people, including staff, volunteers, patrons, and sponsors.
  • Strong organizational skills with a keen attention to detail.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Basic computer skills, including word processing and data entry.
  • Ability to work independently and as part of a team.
  • Availability to work evenings and weekends as required.
  • Ability to manage supplies, coordinate logistics, and oversee event details.
  • Physical ability to lift and carry event materials or supplies as required.

How to Apply:

To apply, please send a cover letter, resume, and three references including phone and email contact information to trollwood@fargo.k12.nd.us with OPERATIONS ASSISTANT in the subject line.