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Case Manager/Social Worker I/II - Adult Protective Services

POSITION SUMMARY:

This position is responsible for providing the following types of services:  needs assessment, crisis intervention, case planning, advocacy and development of community resources; to provide services to both children and adults with varying disabilities and functioning levels.
 

ESSENTIAL FUNCTIONS:

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned.

  • Works to achieve involvement and participation of the client, client's family, and client's natural support system in resolving problems.
  • Works with consumers to assess and develop goal oriented, time limited service plans to address identified needs.
  • Work to protect children, elderly and at-risk adults; preserve families and individuals in the community; or to help prevent out-of-home placement.
  • Assesses and evaluates prospective consumer's immediate situation, determine appropriate response, and assure that response is made. Assess and intervene as necessary in crisis situations. Refer to and involve and other community resources as needed.
  • Works to achieve active involvement and participation of schools, court, health care providers, and other appropriate community resources in resolving problems.
  • Advises consumers when services are either not available or inappropriate.
  • Explains the consequences of non-compliance with court orders to clients who are involuntarily referred, monitors client utilization of services, and informs the court of consumer's adherence to court orders.
  • Coordinates access to services, monitors cases to ensures services are provided in an appropriate and timely manner, reviews progress, and terminates services when goals are attained.
  • Teaches consumers about available community resources and how to independently gain access to needed services.
  • Works to coordinate services and support consumers in achieving treatment objectives without duplication of effort and with maximum effective use of staff time and available resources.
  • Maintains a complete record for all assigned cases; completes required written assessments, reports, and other related paperwork/documentation as necessary.
  • Develops and maintains professional knowledge and skills to enhance the programs and services provided.
  • May facilitate treatment and/or other related, indicated services with groups of clients.
  • May be designated to speak to the community and other organizations to provide public education.
  • Other duties as assigned.

PHYSICAL AND WORK ENVIRONMENT: 

The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law.  Employees needing reasonable accommodation should discuss the request with the employee’s supervisor.   

 

PHYSICAL REQUIREMENTS 

  • This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms.
  • Work has standard vision requirements.
  • Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
  • Hearing is required to perceive information at normal spoken word levels.
  • Work requires preparing and analyzing written or computer data, operating machines and observing general surroundings and activities.
  • Frequent travel may involve exposure to inclement weather conditions, unsanitary conditions in homes, communicable illnesses and diseases and unsafe environments.
  • May require dealing with persons who are hostile, aggressive, abusive or violent, posing threatening conditions.

WORK ENVIRONMENT:

  • Work is performed in an office setting as well as clients' and service providers' homes, detention, jail, treatment and residential facilities, schools, courts and work sites.
     

MINIMUM QUALIFICATIONS:
 

EDUCATION AND/OR EXPERIENCE REQUIREMENTS 

 

Case Manager

  • Bachelor's degree in psychology, sociology, criminal justice, or other human service program.
  • Previous practical experience preferred.
  • Appointment is conditional upon successful completion of a caregiver and criminal background check.
     

Social Worker I 

  • Bachelor's degree in social work or closely related field.
  • State of Wisconsin Social Worker Certification.
  • Additional experience, training, or certifications may be required for the specific Division assigned.
  • Appointment is conditional upon successful completion of a caregiver and criminal background check.

Social Worker II 

  • Bachelor's degree in social work or closely related field.
  • State of Wisconsin Social Worker Certification.
  • Additional experience, training, or certifications may be required for the specific Division assigned.
  • Two (2) years’ previous experience as a Case Manager or Social Worker.
  • Appointment is conditional upon successful completion of a caregiver and criminal background check.

Posting Pay Range: $59,176 - $90,875/year

Posting Expected Pay Range: $59,176 - $73,798/year

Department: Health and Human Services - Behavioral Health 

FTE: 1.0

St. Croix County is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination.  We take affirmative action to ensure equal opportunity for all applicants without regard to an individual's race, color, age, religion, sex, sexual orientation, national origin, gender identity, disability, marital status, veteran status, or other legally protected characteristics.