Public Service Intern - LIHEAP Intern
The Low Income Home Energy Assistance Program (LIHEAP) helps keep families safe and healthy through initiatives that assist families with energy costs. LIHEAP provides federally funded assistance to reduce the costs associated with home energy bills, energy crises, weatherization, and minor energy-related home repairs. The Arkansas Energy Office (AEO) administers the Low Income Home Energy Assistance Program on behalf of the State of Arkansas by coordinating with fifteen (15) community action agencies around the state.
The LIHEAP intern is responsible for applying skills and being open to obtaining and applying specific program knowledge. This position is governed by state and federal laws and agency/institution policy.
A LIHEAP Intern may be required to do the following:
- Assist with providing technical assistance to subgrantees,
- Assist with subgrantee progress reports and budgets,
- Assist with developing, implementing, and analyzing grant program-related goals and objectives,
- Provide customer service-related tasks such as answering and resolving client issues through phone calls, emails, and mail,
- Assist with preparing and updating a grant guidance manual,
- Attend meetings,
- Take minutes at meetings,
- Conduct research, and
- Perform other duties as assigned.
Knowledge & Required Skills
A potential LIHEAP intern should be a final-year student or recent graduate and will have the following knowledge and skills:
- Eagerness to learn and work with various sections within AEO.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office.
- Ability to multitask.
- Comfortable with driving.
Travel Requirements
A LIHEAP intern may be required to travel throughout Arkansas during monitoring visits, which may occasionally be overnight.
The mission of the Arkansas Department of Energy and Environment is to provide effective and efficient energy and environmental solutions informed by science. The Department promotes responsible management of resources and protects the environment for the benefit of all Arkansans.
Position Information
FLSA Status: NON-EXEMPT
Summary
The Public Service Internship is designed specifically for undergraduate and graduate-level students to gain a better understanding in a professional work environment in the public sector. This internship provides students the opportunity to apply concepts learned in the classroom to a real-world work setting and to acquire applicable knowledge and experience. The Public Service Internship provides a valuable service to the State and the citizens it serves through assistance with critical projects throughout state government. This position is governed by state and federal laws and departmental policy.
Functions
The Public Service Internship assists with projects specific to the business needs of the Department assigned, as well as being exposed to a broad overview of state government. Other functions of the Public Service Internship include, but are not limited to, attending relevant meetings, sending email and correspondence, participating in visits to various Departments, creating professional presentations as assigned, and giving presentations to leadership. Each Public Service Intern will work on assigned projects with completion dates and timelines and will perform other duties as assigned.
Dimensions
Knowledge, Skills and Abilities
Basic knowledge of Microsoft Office products such as Word, PowerPoint, Excel, and Outlook is required. An ability to adapt to changing work environments and priorities, strong communication skills, a willingness to work as a team, and time management skills are required. Each candidate must have a commitment to public service and exceptional customer service.
Minimum Qualifications
The formal education equivalent of a high school diploma is required. Additional requirements determined by the Department for recruiting purposes require review and approval by the Department of Transformation and Shared Services (TSS), Office of Personnel Management.
OTHER JOB-RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THE BASIC REQUIREMENTS AS DETERMINED BY THE TSS DEPARTMENT SECRETARY.
Licenses
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.