Business Analyst

Key Responsibilities:
 Gather, analyze, and document business requirements from stakeholders.
 Collaborate with cross-functional teams, including developers, testers, and project managers, to deliver business solutions.
 Define and model business processes using tools like BPMN, Visio, or Lucidchart.
 Translate business needs into functional specifications, user stories, and acceptance criteria.
 Conduct gap analysis and provide recommendations for process improvements.
 Facilitate requirement-gathering workshops, stakeholder meetings, and sprint planning sessions.
 Work closely with UX/UI teams to ensure user experience aligns with business goals.
 Support software development lifecycle (SDLC) by ensuring proper documentation and testing strategies.
 Conduct user acceptance testing (UAT) and assist in training end-users.
 Track project progress and provide reports on key metrics and deliverables.
Required Skills & Qualifications:
 Bachelor's/Master's degree in Business Administration, Information Technology, or a related field.
 5+ years of experience as a Business Analyst in IT, finance, healthcare, or a similar industry.
 Strong understanding of business process modeling, workflow automation, and system integrations.
 Proficiency in tools like JIRA, Confluence, Microsoft Visio, and Excel.
 Experience working with Agile and Waterfall methodologies.
 Excellent communication, problem-solving, and stakeholder management skills.
 Knowledge of SQL, data analysis, and reporting tools is a plus.
 Ability to work independently and drive projects to successful completion.
Preferred Qualifications:
 Certification in Business Analysis (CBAP, CCBA, or PMI-PBA) is an added advantage.
 Experience in working with CRM, ERP, or cloud-based business applications.
 Understanding of regulatory compliance in respective industries (e.g., GDPR, HIPAA, SOX).