Neighborhood Health Care Housing Navigator

OUR STORY.

Harmonium was established in 1975 through an enterprising blend of vision and necessity to respond to Mira Mesa's rapidly growing need for juvenile diversion services. We continue to shape our mission, goals and services by listening to the needs of neighborhoods, individuals and families. 

We are a 501(c)(3) nonprofit organization that reaches more than 30,000 San Diegans a year and offer a wide array of innovative and customized program services to over 5,000 children, youth, and families each day throughout San Diego County. We believe creative planning, collaboration, and strength-based intervention results in high quality services that promote well-being. 

Interested in joining our team? Take a look at the position we have available below. If this role speaks to you, let us know by applying! We hope to connect with you soon. 

JOB DESCRIPTION.

Neighborhood Health Care Housing Navigators are community-based care managers providing intensive care management support to community members through intensive coordination of housing and health-related services via Enhanced Care Management (ECM). The Neighborhood Health Care Housing Navigator provides outreach and engagement, assessment and care management, enhanced coordinated care, health promotion, transitional care, family support, address housing needs, and coordination of and referral to community and social support services. This role interacts directly with the member and/or family member(s), guardian, authorized representative, caregiver, and/or authorized support person(s), as appropriate, and coordinates all covered physical, behavioral, developmental, long-term services and supports, specialty mental health services, housing, community supports, housing tenancy and stability, and other services that address social determinants of health needs, regardless of setting.

 

JOB COMPLEXITY.

• Serve as a community-based advocate and resource for health plan members, using knowledge of the community and resources available to engage and assist clients in managing needs.
• Engage clients with motivational interviewing and trauma-informed care practices to conduct initial intakes, confirm program eligibility, provide ongoing outreach, and schedule ongoing appointments.
• Contact eligible members to assist in development, implementation, evaluation, and revision of Assessments and individualized Care Plans and objectives 
• Empower clients by helping them navigate and maximize their health plan benefits. Assistance may include: scheduling appointments with providers; arranging transportation for healthcare visits; getting prescriptions filled; and following up with clients on missed appointments.
• Identify continued service gaps and needs as defined by the community and communicate those to the team

MINIMUM COMPETENCIES

• Master’s Degree in Sociology, Social Work, Child Development or a related field preferred OR a combination of education and at least 5 years social services experience working with youth and families
• Experience providing case management/community health work services to underserved or special needs populations with varied and complex health, behavioral health, economic and educational circumstances
• Bilingual Required (Spanish preferred)
• Personal experience living or working in the community to be served, including awareness of available resources, community conditions, barriers, and assets.
• Experience working with diverse populations and multiple systems (ie. housing, employment, etc.)
• Must have reliable transportation
  
   

COMPENSATION

Starting Rate: $27.17 per hour (all new hires begin at starting salary regardless of experience)

Full Time benefits include medical, dental, vision, life, and critical illness insurance, a 403b retirement plan plus match, and Vacation & Sick time. In addition, we offer hands-on training, virtual courses, and live presentations for personal and professional development.

Harmonium is committed to creating a diverse environment and is proud to be an equal opportunity employer. We seek to cultivate a work environment that encourages fairness, teamwork, and respect among all employees/interns. We are committed to maintaining an atmosphere in which people of diverse backgrounds and lifestyles may grow personally and professionally.

Please see the website to view the full job description.