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Academic Wage-Salaried: Human Resources Systems Consultant (Internal Employment Opportunity)

Oregon State University

Oregon State University

Department: Univ Human Resources Central (XHR)

Appointment Type: Academic Wage

Job Location: Corvallis

Recommended Full-Time Salary Range: $68,000 - $77,000

Job Summary:

This is an Internal Employment Opportunity

The Office of University Human Resources (UHR ) is seeking a salaried Academic Wage: Human Resources Systems Consultant. This is a full-time (1.00 FTE ), 12-month, fixed-term position.

This position will be used to backfill for those in UHR supporting the Administrative Modernization Project (AMP ) and is anticipated to last for one to two years; however, staffing needs may dictate flexibility in the appointment’s duration.

As a key contributor of the Oregon State University (OSU ) digital and business transformation effort, the Information Technology Consultant role will assist in a key phase of OSU’s Administrative Modernization Program (AMP ). Following initial design and the development of configuration workbooks, the work of AMP moves towards testing and technical readiness for implementation. The role will have two primary parts:
• Team Member in one-two project areas of AMP , including responsibilities around testing and training
• Hold key responsibilities as a backfill for others, who are in AMP roles for the duration of the initiative. This includes supporting EPAF approvals in Banner for Student Employment, partnering with IT to problem solve issues related to HRSD and assisting with testing related to HRSD upgrades.

AMP will transform OSU into a fully digital university, rebuilding its entire administrative technology environment to facilitate efficient and modern transactions among staff, students, and faculty. This effort will modernize the university’s Enterprise Resource Planning (ERP ) system (replacing Banner and additional applications), re-engineer core administrative HR, finance, planning and budgeting, post-award grant management, and student tools and processes, and deploy automated workflows in the cloud. This process will also include documenting and updating any new or existing policies associated with these processes. This light and lean cloud-based approach enables better institutional agility and adaptability, exceptionally user-friendly design for students, faculty, staff, and administration who interact with OSU . It also provides OSU the opportunity to lower the cost and time burden of administrative processes.

OSU’s approach will reimagine and redesign all HR, finance, research administration, and budget/planning processes with a human centric design framework based on full automation, alignment with industry best practices, and desired customer journeys. This approach will require significant organizational change management, community member engagement across and outside of the organization, and a strong commitment to equity, inclusivity, and accessibility to design solutions for a broad and diverse collection of customers and community members. We will not undertake this ambitious work alone – OSU will collaborate with industry partners specializing in higher education to deliver on our pioneering vision. We will document every step of our process to support and guide other Oregon institutions who may pursue similar transformative efforts.

Why OSU?

Working for Oregon State University is so much more than a job!

Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.

FACTS :

• Top 1.4% university in the world
• More research funding than all public universities in Oregon combined
• 1 of 3 land, sea, space and sun grant universities in the U.S.
• 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties
• 7 https://hr.oregonstate.edu/work-life/diversity-and-cultural-resources that offer education, celebration and belonging for everyone
• 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates
• 35k+ students including more than 2.3k international students and 10k students of color
• 217k+ alumni worldwide
• For more interesting facts about OSU visit: https://oregonstate.edu/about

Locations:

Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.

Oregon State’s beautiful, historic and state-of-the-art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.

Total Rewards Package:

Oregon State University offers a https://hr.oregonstate.edu/benefits/prospective-employee with benefits eligible positions that is designed to meet the needs of employees and their families including:
• Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.
• Free confidential mental health and emotional support services, and counseling resources.
• Retirement savings paid by the university.
• A generous paid leave package, including holidays, vacation and sick leave.
• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
• Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.

Future and current OSU employees can use the https://hr.oregonstate.edu/benefits/new-employees/benefits-calculator to learn more about the full value of the benefits provided at OSU .

Key Responsibilities

60% Business Analysis and Process Design Facilitation

• Function as a Project Team Member supporting one or more AMP Team Leads in the HR Workstream.
• Write, validate and execute testing across all phases of AMP , including unit testing and end to end testing.
• Create test defects and participate in resolution and retesting.
• Support planning and execution of user experience review.
• Support change management engagement activities and change impact reviews.
• Support technical work stream activities such as integration, data conversion and report development. Validate data conversion.
• Stage data for integration testing.
• Participate in knowledge transfer activities with partners.
• Contribute to cutover planning and execution.
• Support stabilization surge activities, including managing tickets during stabilization and supporting the execution of the stabilization roadmap. Conduct needs assessments and develops training program content and delivery in consultation with UHR leadership and AMP team, including the Change Management partners and the Upskilling Lead; Designs training programs as needed to support internal UHR training and stakeholder training/learning around UHR processes in Workday.
• Translates process and technical specifications/requirements into informative, user- friendly documentation, guides, and end-user navigation aids.

20% Service Management System Support and Maintenance:

• Provide day to day support as needed related to HR Service Delivery in ServiceNow. Work with UHR employees to identify workflow issues and develop specifications to address system configuration issues.
• Follow processes and provide documentation to ensure proper triage of support requests.
• Work with Technical Solutions team to develop and implement new functionality as needed. Coordinate testing and user acceptances of changes and upgrades.

15% HR TRANSACTION ADMINISTRATION

• Assist with Banner EPAF flow and completion for student employment positions.
• Assist Student Employment supervisors and student employees as needed in processing human resources administration transactions, including; time and attendance data entry; report auditing; reconciliation; hiring, employment and other job changes and/or termination transaction administrations through Banner.
• Performs analysis of business processes; creates reports; coordinates projects; and responds to multiple technical system user inquiries regarding recruiting and employment related transactions. Runs audits and reports, ensures appropriate policies and procedures are in place for recruitment and classification and compensation for student employees.

5% Other Duties as Assigned

• Participates in appropriate activities that enhance continuous development of general knowledge of or ability to do assigned work.
• Participates in departmental processes and initiatives, including Change Management, Incident Management, etc. Other duties as assigned.

What You Will Need

• Bachelor’s degree in a relevant field
• Knowledge of Human Resources practice
• Experience identifying opportunities to improve processes using business analysis and/or user experience research skills.
• Strong facilitation and organizational skills.
• Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
• Experience working with business process and/or IT projects.
• Experience working with stakeholders at various levels in an organization.
• Demonstrated skills being an active and adaptive learner
• Able to exercise independent judgment and act on it.
• Excellent problem-solving skills; analytical, creative, and/or mathematical problem- solving.
• Excellent listening, interpersonal, written, and oral communication skills.
• Ability to effectively prioritize and execute tasks while under pressure.
• Strong customer-service orientation.
• Experience working in a team-oriented, collaborative environment.
• A demonstrable commitment to promoting and enhancing diversity, equity, and inclusion practices, especially in ensuring the representation of stakeholders and perspectives in information-gathering work.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

What We Would Like You to Have

• Experience work in Human Resources.
• Strong customer service, interpersonal and communication skills, with demonstrated ability to apply consultative and problem-solving skills in a high-pressure setting to assess user needs and provide appropriate support and solutions. This includes developing and delivering technical training and user documentation.
• Data assessment and report development skills, with demonstrated experience creating highly accurate, complete and professional correspondence and written technical documents and specifications.
• Basic knowledge of online systems, data and file structures, database systems and the ability to learn the systems to perform system, database and network maintenance tasks.
• Strong problem-solving skills with demonstrated ability to analyze complex issues and situations, identify alternative solutions, forecast consequences of proposed actions, and implement effective course of action.
• Evidence of strong time management skills. Ability to work on assignments independently as well as collaboratively in a team setting.
• Proficiency with Microsoft Office software (i.e. Word, Excel, PowerPoint, Outlook) and general knowledge of operating systems and hardware for problem identification and analysis.
• Experience with Enterprise Resource Planning (ERP ) systems in a higher education institution.
• Experience in the application of Federal and State laws, policies and regulations as references, guidelines and rules of operation.

Working Conditions / Work Schedule

This position, with director approval, is open to fully remote or hybrid work arrangements utilizing online team collaboration tools. Occasional travel may be required.

Special Instructions to Applicants

This is an Internal Employment Opportunity

When applying you will be required to attach the following electronic documents:
1) A resume/CV; and

2) A cover letter indicating how your qualifications and experience have prepared you for this position.

You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process.

For additional information please contact: Bonny Ray at bonny.ray@oregonstate.edu or 541-737-2806

OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.

Starting salary within the salary range will be commensurate with skills, education, and experience.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has “critical or security-sensitive” responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our https://hr.oregonstate.edu/careers/background-checks website including the https://hr.oregonstate.edu/careers/candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team at employee.relations@oregonstate.edu.

To apply, please visit: https://apptrkr.com/6041825

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