Intern, Quality Engagement
The Role
To assist the Quality Assurance Team in delivery of franchisee facing programs that promote Quality Improvement and Guest Satisfaction.
What you'll do
- Coordinate Quality Matters Workshop scheduling, material preparation, and driving attendance.
- Quality Matter Workshop Execution & Post Workshop OSAT improvement
- Assist the Manager with Quality Rescue Team DFO pre and post-engagement activities, including franchisee action plan deliverables.
- Quality Rescue Team Action Plan Activities Created in Salesforce
- Assist the Manager to drive SteriClean adoption
- Executed SteriClean Contracts
You'll be successful if you have
- Customer Service, Detail Oriented, Multi-Tasker, Innovative, Excel, Smartsheet, Zoom
- Salesforce is helpful but not required
Required Qualifications/Experience
- Working towards a Bachelor's Degree
- Hospitality Management
- Minimal, Hotel Experience helpful
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.