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JOB SUMMARY

 

Reporting to the Program Supervisor, the full-time Provider Specialist will assist with a grant-funded project to connect families in Queens to receive child care assistance and enroll them in high-quality child care programs. The Provider Eligibility Specialist utilizes high level interpersonal and problem-solving skills to identify and screen families for child care assistance, connect families with child care providers as needed, track children enrollment and maintain project data.

 

ESSENTIAL RESPONSIBILITIES

 

  • Collaborate with agency staff and community service providers to identify families in need of childcare assistance
  • Engage child care providers to maintain frequent commination with the team and families
  • Schedule appointments for screening and completing childcare applications
  • Support in screening families for eligibility utilizing a standardized tool
  • Assist families to connect with childcare providers as needed
  • Facilitate distribution of available funds to assist families
  • Utilize excellent communication skills to engage families, trouble-shoot, and assist them with successfully using assistance
  • Participate in community and outreach events in Queens to promote the grant-funded child care assistance to the community members in Queens
  • Track funds distribution and childcare enrollment
  • Maintain additional project data as needed
  • Attend meetings with project team, funder and stakeholders
  • Conduct site visits to child care programs as needed
  • Any other duties as assigned by the Supervisor

 

QUALIFICATIONS

 

Education and Experience:

  • Associate or bachelor’s degree preferred
  • Experience in community engagement or other forms of direct service

 

Skills and Competencies:

  • Ability to build and maintain close, daily professional interactions and relationships
  • Ability to effectively communicate with families, child care providers, collaborators, and community members
  • Excellent telephone and email etiquette
  • Proficient in data entry and MS Office tools: Word and Excel
  • Demonstrated cultural competence and cultural sensitivity with colleagues and community members
  • Highly dependable and flexible
  • Bilingual in English, Spanish and/or Chinese preferred
  • Ability to work independently, take initiative and be self-motivating
  • Ability to work in an office setting with a computer and phone

 

Additional Requirements:

  • Some travel required to engage with families and community service providers within Queens
  • Ability to work on some Saturdays

 

COMPENSATION & BENEFITS OVERVIEW

 

  • $24.73 - $26.38 per hour; 35 hours per week with occasional evenings and weekends
  • CPC offers a competitive and comprehensive benefits package, including but not limited to generous paid time off (holiday, sick and vacation time), Medical, Dental, Vision, Basic Life Insurance Coverage, Commuter Benefits, and a 403(b) Retirement Plan

 

HOW TO APPLY

 

Interested individuals should submit their resume, along with a cover letter addressed to Andres Moreno, when applying online via CPC’s website: https://www.cpc-nyc.org/jobs or selected online job boards. All documents should be submitted as one single file. Applicants may reach out to careers@cpc-nyc.org with any questions or further inquiries.

 

 

CPC is an Equal Opportunity Employer. CPC values a diverse, equitable, and inclusive workplace and strongly encourages women, BIPOC, immigrants, LGBTQ+, individuals with disabilities, and veterans to apply.