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Location: 

Rockford, IL, US, 61107

Job Requisition ID:  44206

DCFS is deeply committed to the welfare and protection of children.  Our goal is to protect children by strengthening and supporting families.  In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

 

​Agency: Department of Children and Family Services

Title: Office Associate, Option 2
Class Title: OFFICE ASSOCIATE - 30015 
Skill Option: Keyboarding 
Bilingual Option: None 
Closing Date/Time: 03/11/2025
Salary: Anticipated Starting Salary $3,852/Month Full Salary Range $3,852 - $5,046/Month
Job Type: Salaried
Category: Full Time 
County: Winnebago
Number of Vacancies: 1
Plan/BU: RC014

 

 

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

It is highly recommended that you upload official high school transcrips and resume. 

 

Posting Identification Number  134162 

 

 

Why Work for Illinois?

 

 

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
 

 

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Agencies & Institutions Licensing Team Clerical.  Under direction, this position will perform complex, specialized clerical services for a team of supervisors and professional staff.  The position will answer phones, greet visitors, maintain files, and perform general clerical functions.  This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong communication skills.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

  • Serves as Agencies & Institutions Licensing Team Clerical
  • Answers incoming phone calls and greets visitors 
  • Establishes and maintains case files 
  • Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature 
  • Provides clerical office support as a secretary to the team supervisors and professional staff 
  • Orients professional and other clerical staff regarding Departmental rules and office procedures 
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of high school.
  • Requires 2 years of office experience.
  • Requires ability to keyboard accurately at 45 wpm.

Conditions of Employment

Requires completion of a background check and self-disclosure of criminal history. 

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Monday - Friday 8:30 am to 5:00 pm

Work Location: 175 Executive Pkwy, Rockford, Illinois, 61107

Supervisor: Comisa Hamilton

Agency Contact:

Name: Destiny Wright

Email: Destiny.wright@illinois.gov (For Questions Only)

Posting Group: Office & Administrative Support

 

This position [DOES NOT] contain “Specialized Skills” (as that term is used in CBAs).