Operations Training and Development Specialist

The Operations Training and Development Specialist plays a critical role in the professional development of our employees, ensuring they have the tools and knowledge needed to succeed by designing, developing, and implementing print, video, and interactive training materials that align with our company’s goals and standards

• Design and produce engaging content for operations training programs, including videos, interactive modules, print material, and presentations from concept to final delivery.
• Collaborate with subject matter experts to identify training needs and create content that meets those needs effectively.
• Work closely with the Operations and Support teams, Safety Teams, Fleet Service Teams, and stakeholders to ensure content is aligned with brand messaging and supports business objectives.
• Ensure all training content is accurate, up-to-date, and aligned with company policies and industry best practices.
• Utilize various software tools and platforms to create high-quality multimedia content, including video editing software, graphic design tools, Google suite, and more.
• Monitor and evaluate the effectiveness of training materials through feedback and performance metrics, making adjustments as necessary.
• Provide technical support and troubleshooting for training systems and platforms.
• Conduct market research and stay updated on industry trends to create relevant and impactful content that resonates with our audience.

• 1-3 years of experience in multimedia production and/or instructional design is required.
   
• 3PL experience preferred.
   
• Bachelor’s Degree Required.
   
• Proficiency in multimedia creation tools such as Adobe Creative Suite (Premiere Pro, 
• After Effects, Photoshop) or similar.
   
• Excellent communication skills, with the ability to convey complex information in a clear and engaging manner.
   
• Detail-oriented with strong organizational and project management skills.
   
• Ability to work independently and collaboratively in a fast-paced environment.
   
• Demonstrate a courteous, helpful attitude and professional demeanor.
   
• Able to transport and maintain sensitive equipment such as cameras, lighting, rigging, etc.