Donor Lounge Host (Seasonal, 12-15 hours per week, May to September)
Title:
Donor Lounge Host (Seasonal, 12-15 hours per week, May to
September)
Work Schedule:
Monday-Sunday, 4:30-11:45pm
Position Location:
100% On-site
Pay Rate:
$15/hour
Benefits:
Flexible work schedule; 403(b) Retirement Plan; Complimentary tickets to select performances; Discounts at Concessions and the Gift Shop
Contact Information:
chrism@wolftrap.org or call 703.937.6317
DUTIES AND RESPONSIBILITIES:
- Checking in and welcoming members and guests to Wolf Trap’s VIP Lounge, open before,
during and after performances.
- Verify and scan member tickets using handheld ticket scanning equipment, resolving/escalating any issues with appropriate Wolf Trap staff for resolution.
- Communicating Lounge policies and procedures to guests.
- Responding to member inquiries.
- Coordinating and communicating with Wolf Trap leadership and development staff.
- Other duties as assigned.
REQUIREMENTS:
- Excellent customer service skills.
- Ability to work evenings and weekends.
- Basic knowledge of Microsoft Office; Google Docs a plus.
- Ability to maintain confidentiality to sensitive matters.