Public Safety Telecommunicator

                                                                      City of Temple Terrace

STARTING SALARY: $23.94 - $26.33 per hour

POSITION: Public Safety Telecommunicator

POSITION NO: 4.240

DEPT: Police

This is responsible work in the 9-1-1 Communications Unit. Responsibilities include receiving and dispatching information between the central radio room and mobile units; monitoring communications between vehicles in the field; and routing police/fire vehicles and personnel. Employee must be able to adjust his/her work hours, as needed.

MINIMUM QUALIFICATIONS 
Knowledge, Skills, and Abilities

• Working knowledge and skill in operating radio receiving and transmitting equipment.
• Ability to accurately and efficiently receive, record, and dispatch information; rapidly disseminate critical information.
• Proficient in computer applications, including Microsoft Office.
• Ability to learn the City’s geographical area within six months of employment.
• Ability to learn and understand Police and Fire Department rules and regulations within six months of employment.
• Ability to communicate effectively, verbally and in writing, understand and follow complex instructions.
• Ability to sit for extended periods of time and maintain alertness; function efficiently during emergencies and under stressful conditions.
• Ability to maintain records and files.
• Ability to establish and maintain effective working relationships and courteously address fellow employees and the public.
• Ability to lift, carry, pull, push, and maneuver materials weighing up to 50 pounds.

Training, Certification, and Experience 

• High School Diploma or GED.
• Experience in a Communications Call Center or radio receiving and transmitting equipment experience preferred.
• Or an equivalent combination of training, education, and experience that provides the required knowledge, skills, and abilities.

Special Requirements

• Valid Florida driver’s license.
• Florida Crime Information Center/National Crime Information Center (FCIC/NCIC), Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator (AED), and Emergency Medical Dispatch (EMD) Certifications; or ability to obtain within six months of employment; recertify every two years.
• 9-1-1 Public Safety Telecommunicator Certification in accordance with Florida Statutes,
• FSS 401.465, or ability to obtain certification within one year of employment.
• Must execute a three-year employment contract.
• Must pass basic entry-level testing with a score of 80% or higher.

Copies of required certification(s) must be submitted with the application.

The City of Temple Terrace is a drug-free workplace.

A pre-employment drug screen, criminal history background investigation, and a driver’s license verification may be conducted.