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Financial Experience Specialist

First Citizens National Bank
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Position: Financial Experience Specialist (full time position) Department: Jackson Financial Center (Jackson, TN) Position Description: The Financial Experience Specialist (FES) serves in a dual-purpose role supporting both customer relationship development and transaction processing. The FES uses active listening skills to recognize customer needs for additional products or services while delivering outstanding service. Exercises some independent judgment under moderate supervision. Provides “Welcome Home” experience to customers and teammates. 

Qualifications: Excellent customer/employee relationship skills, knowledge of Bank products, team worker, problem solving skills and basic computer skills. A minimum of two years CSA and/or CSR experience is preferred. Working 

Conditions: Available to work Monday thru Friday 8 am – 5 pm CT. Team atmosphere. Eligible for insurance benefits, retirement plans (401k & ESOP) and incentive plan. Flexible work hours and PTO provided at date of hire. EEO/AA/M/F/VETS/DISABILIT