Training and Development Intern

OVERVIEW:

The Human Resources and Organizational Development division serves the staff who serve the constituents of the Museum and is responsible for the training and development of all museum staff, volunteers, and interns.  The professional development needs of staff are met through a combination of in-house trainings (curriculum written and/or delivered by the Training Director/Training Assistant), outsourced vendor training, and departmental on-the-job training.

The Children’s Museum is fiercely devoted to our Diversity, Equity, Accessibility, and Inclusion (DEAI) efforts. We cannot transform the lives of children and families unless we embrace all families. Together we are building and sustaining an inclusive culture that encourages, supports, and celebrates differences. 

The Training and Professional Development staff also serves as the lead for the Museum’s Diversity, Equity, Accessibility, and Inclusion (DEAI) Task Force by coordinating the work and serving as a liaison between the Task Force and other staff.  

Duties and Responsibilities:

• Document and create a template for training-related Standard Operating Procedures (SOPs).
  This could include processes related to internal exhibit trainings, trainings facilitated by external
  trainers, utilizing the Learning Management System (LMS), and more.
• Update the experience development calendar with annual observances, holidays, and future
  celebrations.
• Create a communication tool for non-Spanish speaking staff to use with Spanish-speaking staff
  (primarily for Housekeeping and Facilities staff).
• Collect information about various roles across the museum to assist the Training Team in
  creating job role personas (i.e. interview staff about job responsibilities and competency
  requirements, conduct research, etc.).

Qualifications:

• Sophomore, junior, or senior at the college level.
• Self-motivated and have a demonstrated ability to work independently. 
• Good interpersonal skills and a willingness to meet with and gather information from staff outside of the Human Resources department. 
• Proficient use of Microsoft 365, along with a high level of comfort in using technology and social media to conduct research.  Experience using a learning management system is preferred, but not required

Areas of Study/Interest:

This opportunity is open to anyone with an interest in any of the projects listed above.  The experience gained can complement a variety of fields of study and experiences.  If you are interested in human resources, teaching, coaching, communications, research, management, leadership, organizational development, training, and/or learning about museum operations, this is the perfect opportunity for you.