Technical Admin Assistant Intern

Job Title: Technical Admin Assistant Intern
Department: IT Product Team
Reports To: Director of IT Services

Job Summary:
We are looking for a motivated and enthusiastic Technical Admin Assistant Intern to join our IT Product Team. This internship offers an excellent opportunity to gain hands-on experience in client communication, proposal writing, research, and administrative support within a dynamic IT environment. The intern will work 10-20 hours per week, supporting the team by assisting with client needs research, liaising with the IT team, and promoting our services to clients. This hybrid position offers a flexible work schedule and provides the chance to learn from seasoned professionals.

Key Responsibilities:

Client Interaction & Communication:

• Communicate with clients to understand their technical needs and promote our IT services.
• Serve as a liaison between clients and the IT product team to ensure smooth communication and accurate understanding of client requirements.
• Assist with writing and formatting proposals and other client-facing documents.

Research & Analysis:

• Conduct research on client needs, market trends, and new technologies to help inform our service offerings.
• Gather and organize data to support the IT team’s decision-making processes.

Administrative Support:

• Assist the Director of IT Services with various administrative tasks, including scheduling, tracking project timelines, and maintaining documentation.
• Help with organizing files, coordinating meetings, and ensuring that all team members have the resources they need.

Proposal Writing & Client Communication:

• Draft and refine proposals tailored to client needs, ensuring they align with company capabilities.
• Follow up with clients to ensure satisfaction and clarify any additional information.

Qualifications:

• Currently pursuing a degree in Business Administration, Information Technology, or related field (preferred).
• Strong written and verbal communication skills.
• Organized and detail-oriented, with the ability to manage multiple tasks.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Interest in IT services and technology (prior experience not required).
• Ability to work independently and collaborate in a team environment.

Compensation:

• $15/hour
• 10-20 hours per week
• Hybrid position 

To Apply:
Please submit your resume and a brief cover letter explaining why you’re a great fit for this role.