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Inside Sales Representative

Benetech, Inc.
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BENETECH, INC.

POSITION DESCRIPTION

 

Job Title: Inside Sales Representative                            Reports To: Inside Sales Manager

FLSA: Non-Exempt

 

Company Overview

With over 40 years of experience, Benetech, Inc. is a global leader in innovative bulk material handling solutions for industries such as mining, aggregates, biomass, cement, coal, pulp & paper, steel, and others. We provide Total Solutions designed to reduce dust, prevent spillage, improve material flow, and ensure compliance through our products and services which include conveyor belt components, dust suppression, dust collection systems, engineered transfer chutes, and washdown systems. Guided by our dedication to safety and total quality, we provide reliable solutions that address challenges across the entire material handling process.

General Overview: 

The Inside Sales Representative plays a pivotal role in Benetech's sales ecosystem, responsible for driving revenue growth through proactive engagement with potential customers, supporting the outside sales team, and ensuring exceptional customer satisfaction throughout the sales process.

Primary Duties and Responsibilities:

  • Efficiently follow up on open quotes, leveraging Benetech's Conveyor Components expertise to close sales opportunities. Utilize both inbound leads and cold-calling techniques to engage potential customers, nurture relationships, and identify sales opportunities. Contribute to promotional campaigns and craft personalized prospecting emails to maximize engagement.
  • Leverage the existing lead database to develop new customers in collaboration with Benetech Territory Managers and Distributors. Maintain accurate customer records, add quote follow-up notes within Salesforce, and provide responsive support for sales inquiries.
  • Provide order status and delivery updates to customers in collaboration with Operations. Effectively utilize Benetech's ERP system to generate accurate quotes and present compelling product solutions to customers.
  • Proactively address customer inquiries post-quote to ensure satisfaction and foster additional sales opportunities. Cultivate enduring relationships with potential and existing clients, fostering trust and loyalty through consistent communication.
  • Collaborate seamlessly with the Outside Sales team, facilitating a cohesive approach to customer engagement and satisfaction. Actively assist in scheduling appointments with prospective and lapsed customers, showcasing Benetech's value proposition.
  • Provide comprehensive product knowledge and industry insights to address client inquiries and drive sales.
  • Act as an internal sales champion, consistently striving to meet or surpass assigned sales quotas and goals.
  • Foster collaborative relationships with internal departments to streamline processes and enhance overall sales efficiency.
  • Participate in trade shows and association meetings, representing Benetech professionally and enthusiastically, as required.
  • Regularly report sales results, account statuses, and lead updates to management, contributing to data-driven decision-making.
  • Other duties as assigned.

Requirements:

  • Demonstrated track record of success in meeting and exceeding business development goals within a sales environment.
  • Proficiency in social media engagement and adeptness in cold-calling techniques.
  • Strong competitive spirit coupled with exceptional communication and interpersonal skills.
  • Driven by ambition and a relentless commitment to achieving sales targets.
  • Proficiency in Microsoft Office Suite; experience with Salesforce.com or other CRM is preferred.
  • Willingness to travel up to 15%, as required.
  • Associate degree or equivalent work experience.
  • Minimum of 2 years of sales experience preferred.

Equal Opportunity Statement: Benetech, Inc. is an equal employment opportunity employer and is committed to a proactive program of affirmative action and diversity development. Benetech, Inc. will continue to recruit, hire, train, and promote into all job levels without regard to race, religion, gender, marital status, familial status, national origin, age, disability, sexual orientation, gender identity, source of income, or protected veteran status.

 

Hourly Pay Range & Benefits Package

  • Hourly Pay Range: $24.04 - $26.45
  • Commission
  • Health Coverage: Medical, Dental and Vision Coverage
  • Health Reimbursement Arrangements (HRA)
  • Employer Paid Life Insurance
  • Disability Insurance: Employer-paid Short-Term & Long-Term Disability coverage
  • Paid Time Off: Includes vacation & paid leave
  • Retirement Savings: 401(K) with a 30% employer match up to 6% of your salary