Assistant Manager

About the role: Assistant Manager

MOGU Assistant Managers (AM) have the opportunity to embody an entrepreneurial spirit while learning in a very hands-on and fast-paced environment. As an Assistant Manager, you will be working closely with your General Manager (GM) to oversee the development of your team, ensuring guest satisfaction and running a profitable restaurant. From assisting with the hiring, managing and directing of associates to supporting the stores achievement in hitting financial goals and ensuring the delivery of exceptional guest experiences, you can create your own success story! 

We offer our Full-Time Management Team:
• Best-in-Class Starting Compensation
• Competitive Benefit Program (Medical, Dental, Vision, as well as pet insurance, critical illness and hospital)
• Paid Time Off and Paid Holidays
• Associate Discounts (Theme Parks, Travel Discounts on hotels, cruises, car rentals, etc.) 
• Free Meal Program
 

Assistant Manager Requirements
Supervisory Responsibilities:
• Assist the GM by overseeing and guiding the performance of the restaurant staff during the AM’s assigned shift.
• Responsible for receiving inventory from suppliers.
• Responsible for Temp Check and Cool Down Logs. 
• Responsible for auditing the Open Store and Close Store Checklist.
• Master the Front of House and Back of House standard operating procedures (SOP).
• Administers proper delegation of prep and cleaning tasks to the team.
• Assist the GM to monitor restaurant cleanliness, ensuring proper SOP is being followed around the entire store, and adherence to health and safety standards.
• Assist the GM scheduling shifts, based on employee availability, workload, and business needs.
• Assists the Manager by Interacting with customers to gather feedback, address complaints, and identifying solutions to enhance the overall dining experience.
• Works closely with the GM to monitor inventory, track supply usage, and remind the GM to place orders as needed to avoid shortages. 
• Assists the Manager with hitting key metrics such as food cost, labor cost, paper goods, etc.
• Assists the Manager with training new team members. 
Education and Experience:
• Previous experience in a supervisory or managerial role within the restaurant industry is strongly recommended.
• Strong knowledge of restaurant operations, including food preparation, service standards, and safety regulations.
• Previous leadership experience is preferred.
• Must be able to successfully pass Food Handlers Course.
• Must be punctual.
• Understand how to delegate duties and prioritize responsibilities.
• Bi-lingual in Spanish, preferred but not required.
• Have a high level of emotional intelligence.
• Excellent communication, written, and interpersonal skills to interact with staff and customers effectively.
• Exceptional problem-solving, decision-making abilities, and conflict resolution abilities, especially in high-pressure situations.
• Exhibit excellent judgement and integrity.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Must be flexible to move to a store within a radius of 40 miles from home

ADA Statement: While performing duties, kitchen counter areas may be hot. Workspace is restricted and employees are expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use kitchen equipment and work quickly without losing accuracy. Employees may be required to lift up to 50 lbs. and reach across counter tops to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited, and shelving is high.

MOGU Restaurant Group, LLC is an Equal Opportunity Employer