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Continuous Improvement Engineer Intern

STORD
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Stord is the leading commerce enablement provider of fulfillment services and technology that powers seamless checkout and delivery experiences for high-volume mid-market and enterprise brands across all channels. Stord manages over $5 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. With Stord, brands can sell more, save money, and reduce headaches.


With Stord, brands can increase cart conversion, improve unit economics, and drive customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.


Hundreds of leading DTC and B2B companies like AG1, Native, Tula, American Giant, and more trust Stord to make their supply chains a competitive advantage. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, and Salesforce Ventures.


Stord is revolutionizing the logistics industry, and we're looking for talented, driven students to join us! Our Summer Internship Program offers a unique opportunity to gain hands-on experience in a fast-paced, high-growth environment, develop your leadership skills, and potentially launch your career with Stord.

About the Internship:

This isn't your typical internship. As a Continuous Improvement Engineer Intern at Stord, you'll be a vital part of our operations team, contributing directly to process optimization and impacting key business metrics. You'll gain real-world experience in Lean methodologies, project management, and cross-functional collaboration, all while working on projects that directly affect our customers and the bottom line.

What You'll Do (Responsibilities):

  • Hands-on Operations (50%): Dive into the daily operations of our fulfillment centers, managing SLA metrics (on-time delivery, productivity, quality, dock-to-stock), collaborating with other departments, and managing a project that directly improves the facility's P&L.
  • Project Management (35%): Collaborate with engineering, operations, implementations, and other teams on a Capstone Project focused on improving critical aspects of our business for our customers. You'll lead a DMAIC (Define, Measure, Analyze, Improve, Control) project, driving process improvements in safety, quality, delivery, cost, and employee development.
  • Networking (10%): Connect with business leaders across all regions and segments of Stord to gain a comprehensive understanding of our business.
  • Professional Development (5%): Participate in webinars focused on professional networking, communication, and presentation skills.

Program Highlights:

  • Mentorship: Receive guidance and support from experienced professionals within Stord.
  • Real-World Impact: Contribute to projects that directly impact our operations and customers.
  • Leadership Development: Develop your leadership skills through hands-on experience and mentorship.
  • Networking Opportunities: Build connections with key leaders across the organization.
  • Potential for Full-Time Employment: Interns will be considered for full-time positions after the program.

Essential Functions:

  • Support and learn daily operational management skills, including team management, productivity tracking, and SLA metric tracking.
  • Develop skills and leadership characteristics necessary to operate a team.
  • Develop and execute a continuous improvement plan through your Capstone Project, utilizing the DMAIC methodology.
  • Identify process gaps, recommend, and implement process improvements.
  • Assist and lead Lean Assessments and coach process owners on Lean methods.
  • Oversee the development and execution of scorecards and KPI action plans.
  • Partner with process owners to ensure results are delivered and business priorities are met.

Qualifications:

  • Currently pursuing a Bachelor's degree in Industrial Engineering or a related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication, teamwork, and presentation skills.
  • Passion for continuous improvement and operational excellence.
  • Experience with Lean methodologies or Six Sigma is a plus.