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Trust Department Internship

The Trust Department’s mission is to set up and manage trust funds for clients and advise clients on what investments to make while managing their assets. This internship will allow the individual to experience all aspects of the trust department. This position also provides the ability to interact with clients and independently work on special projects. The Trust Department comprises of Trust Officers, Trust Administration, and Trust Operations.

  • The Trust Officer is responsible for growing and retaining Trust Client relationships and onboarding and servicing these clients. This position works closely with Trust Administration and Trust Operations Departments and other business development positions throughout the organization.
  • Trust Administration is responsible for the onboarding and servicing of Trust clients. This includes preparing opening paperwork for new clients, opening/setting up new accounts on Trust software, providing ongoing customer service, supporting Estate administration, reviewing accounts, closing accounts, managing the Trust Portal site, DocuSign, and other computer programs to maintain online accounts, etc.
  • Trust Operations supports the Trust Department by providing the accurate and timely processing of Trust client transactions and related data and recordkeeping services concerning their Trust accounts. This position will be responsible for processing incoming and outgoing transfers, sending client communications, and backing up other positions when others are out of the office. To succeed in this position, you need to be organized, detail-oriented, accurate, have a good memory, and be excellent at multi-tasking.

Requirements

  • Must be pursuing a bachelor’s degree in business, finance, accounting, economics, or a related field.
  • Demonstrated multi-tasking and prioritization skills.
  • Must be self-motivated and be able to work independently.
  • Excellent verbal and written communication skills
  • Time management and critical thinking skills.
  • A desire to learn and take the initiative with problem-solving.
  • Works cross-functionally with co-workers and can work in a team environment.
  • Strong people skills (compassion, integrity)

BENEFITS OF THIS INTERNSHIP

  • Collaborate with experienced Staff, Seniors, and Managers with specialized experience and technical knowledge across numerous areas and services.
  • Engage directly with various clients ranging from businesses to individuals.
  • Shadowing, mentoring, and training opportunities within the various trust departments serving over 1700 clients.
  • Learn practical experiences with trust/estate administration, investments, tax returns/accountings preparation, and client meetings.

SCHEDULE

  • Monday – Friday – regular schedule between 8:00 a.m. – 4:30 p.m.
  • Flexible with hours, but 25-40 hours per week is preferred.