Editor/Writer

At-a-Glance:

Are you ready to build your career by joining a global financial institution? If so, our client is hiring an Editor/Writer.

Position Type:

• Contract
• On-Site

Required:

• Prior experience investigating, researching and finding resolution on large volumes of cases.
• Ensure compliance with regulations governing the handling of Operational Client Complaints. 
• Experience with supporting written client Relations, settlement processing, privacy opt out processing, and incoming telephone calls.

Responsibilities:

• Supporting written Client Relations/Senior Investor inquiries and concerns will ensure compliance with regulations governing the handling of Client Complaints.
• Primary function of position is to ensure compliance with regulations governing the handling of Operational Client Complaints.
• Responsible for investigation, research, and resolution of a large volume of assigned cases in a formal written format to communicate the decision to the client.
• May also be responsible for various operational responsibilities within Client Relations, including Settlement processing, Privacy Opt Out processing, and incoming telephone calls, other projects may be assigned on an as-needed basis.