Technical Writer Intern

About SailPoint: 

SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less. 

Built on a foundation of AI and ML, our Identity Security Cloud Platform, Atlas delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise. 

Important details: 

Your internship will begin June 2nd, 2025, and run until August 8th, 2025. 

The first week of your internship will be held in-person at our Headquarters in Austin, TX 

Travel and lodging will be provided 

Must be authorized to work in the US without sponsorship. No Visa sponsor available. 

About your internship: 

SailPoint is seeking talented University students to fill positions within our Product Documentation organization.  If you are eager to be part of a documentation team passionate about frequently delivering customer value and celebrating these victories together, then consider joining us.  

As a Product Documentation Intern, you will work with tenured technical writers to develop connector and configuration documentation for the IdentityNow SaaS access governance solution. 

You will encounter a variety of technical challenges that will refine your problem-solving skills and work with a wide range of established and emerging technologies. 

In our small, Agile documentation teams, you will often collaborate with cross functional team members to shape the future of our products. This opportunity offers excellent exposure to industry best-practices in a fast-paced, highly successful company with a great place to work culture and fun atmosphere. 

Responsibilities: 

Collaborate to develop product documentation used to ensure quality for the IdentityNow SaaS access governance solution 

Implement documentation procedures that provide value to the SailPoint team and our customers 

Work with software and quality assurance engineers, technical writers and product managers to help deliver elegant documenation solutions 

Learn about Agile, MadCap Flare, Software Development Life Cycle, Content Management, GitHub, Markdown, Documentation Life Cycle Management, API Documentation,, XML, and others! 

 Requirements: 

Demonstrable knowledge of technical writing concepts

Good understanding of writing fundamentals, data management and technology 

Good problem-solving skills 

An interest and aptitude for delivering sophisticated and robust product, tool and test solutions 

Recently obtained or upper division student working towards a minimum Bachelor’s degree in Technical Writing or related field 

Education:  

College students from rising Sophomores to Seniors, along with Masters level students 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.