Sales, Marketing, and Customer Support Specialist

Job description

Job Description: Sales, Marketing, and Customer Support Specialist

Company: TextMyGuests
Location: Remote/Flexible
Position: Full-time
Salary: $50,000 + Equity (based on performance)

About Us: TextMyGuests is a fast-growing SAAS startup dedicated to helping hosts and wedding couples effortlessly communicate with their guests. Our innovative platform streamlines event communication, ensuring that every guest is informed and engaged. As we embark on our mission to triple our revenue over the next 12 months, we are looking for a dynamic and motivated individual to join our team as our first employee.

Role Overview: We are seeking a recent college graduate with excellent interpersonal skills to take on a multifaceted role encompassing sales, marketing, and customer support. This is a unique opportunity to be at the forefront of our growth, making a significant impact on the success of TextMyGuests.

Key Responsibilities:

Sales:

• Identify and engage potential clients, including event hosts and wedding couples.
• Develop and execute sales strategies to acquire new customers.
• Build and maintain relationships with clients to understand their needs and ensure satisfaction.
• Track and report on sales performance, adjusting tactics as necessary to achieve targets.

Marketing:

• Assist in creating and implementing marketing campaigns to drive brand awareness and customer acquisition.
• Manage social media channels, creating engaging content and responding to inquiries.
• Analyze market trends and customer feedback to refine marketing strategies.
• Collaborate with the team to develop promotional materials and presentations.

Customer Support:

• Provide exceptional support to clients, resolving issues and answering questions in a timely manner.
• Conduct product demonstrations and training sessions for new users.
• Gather and relay customer feedback to the development team for continuous improvement.
• Maintain detailed records of customer interactions and follow-ups.

Qualifications:

• Recent college graduate with a degree in Business, Marketing, Communications, or a related field.
• Excellent interpersonal and communication skills, both written and verbal.
• Strong problem-solving abilities and a proactive attitude.
• Ability to work independently and manage multiple tasks simultaneously.
• Passion for technology and innovation in the event planning industry.
• Previous experience in sales, marketing, or customer support is a plus, but not required.

What We Offer:

• Competitive salary of $50,000.
• Equity compensation based on performance, providing a stake in the company’s success.
• Opportunity to be a key player in a rapidly growing startup.
• Flexible work environment with the ability to work remotely.
• Mentorship and professional development opportunities.

How to Apply: Interested candidates are invited to send their resume and a cover letter explaining why they are the perfect fit for this role to emma@textmyguests.com. Please include "Sales, Marketing, and Customer Support Specialist Application" in the subject line.

Join us at TextMyGuests and be part of a revolutionary journey in transforming event communication!