Styling Sales Supervisor - Full time or Part time

Styling Sales Supervisor – Cake Wish

About the job:

CAKEWISH is a fast-paced, growing luxury store specializing in teen clothing. We are seeking an entrepreneurial Sales Supervisor with a passion for customer service, sales, and luxury fashion to join our team.

This is a selling-focused role, where you’ll actively sell on the floor, drive sales through strategic selling techniques, and coach the team to maximize performance. You’ll also collaborate with the Store Manager and the owners—seasoned retail executives—on developing selling strategies, creating customer events to engage  and  grow our client base and helping curate the buying assortment.

Responsibilities: 

• Drive sales and implement selling strategies to maximize individual and store performance.
• Actively sell on the floor, coaching and motivating the team to optimize every sales opportunity.
• Deliver exceptional customer experiences by building client relationships, offering personalized styling advice, and demonstrating expert product knowledge.
• Help create customer events to engage clients and drive sales.
• Work closely with the Store Manager and Owners to develop new selling initiatives, clienteling strategies, and VIP shopping experiences.
• Meet and exceed sales goals through proactive selling, client follow-ups, and outreach.
• Leverage CRM tools to capture customer data, drive repeat business, and personalize future interactions.
• Ensure compliance with store procedures while training and guiding the team.
• Support training the sales associates in developing strong product knowledge.
• Stay up to date on fashion trends and luxury market developments to better serve clients.
• Serve as Manager on Duty (MOD) when needed, overseeing operations and customer service.
• Communicate customer needs to influence store buying decisions, ensuring the assortment aligns with customer preferences and market trends

Qualifications:

• Luxury retail experience with strong selling and clienteling skills.
• 1+ year of retail management experience preferred.
• Passion for fashion, sales, and customer engagement.
• Ability to work flexible hours ( Part time or Full time) , including nights, weekends, and holidays.

Cake Wish is an inclusive employer enabling each one to better express their authentic self, regardless of gender, sexual orientation, ethnicity, disability or age.